MikeMc68 Posted July 10, 2012 Share Posted July 10, 2012 (edited) Since upgrading to 1.4.8.2 I can no longer choose which categories my products appear in. This is what the category tree looks like and I cannot expand it at all:- When I click the default category all I get is Home and nothing else:- Please help !! Mike Edited July 10, 2012 by MikeMc68 (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 10, 2012 Share Posted July 10, 2012 Hi Mike, What was your previous version of PrestaShop? In your config/config.inc.php file, can you please set "display_errors" to "on" and then refresh the page and let us know if you receive any error messages? -Mike Link to comment Share on other sites More sharing options...
MikeMc68 Posted July 10, 2012 Author Share Posted July 10, 2012 I think it was 1.4.2 or something like that. I've already tried that and I get no errors at all. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 10, 2012 Share Posted July 10, 2012 I think it was 1.4.2 or something like that. I've already tried that and I get no errors at all. And who is your hosting provider? -Mike Link to comment Share on other sites More sharing options...
MikeMc68 Posted July 11, 2012 Author Share Posted July 11, 2012 It is POWWEB. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 11, 2012 Share Posted July 11, 2012 Did you upgrade manually or using our AutoUpgrade module? -Mike Link to comment Share on other sites More sharing options...
stepanes Posted July 12, 2012 Share Posted July 12, 2012 i have same problem on 1.4.7 it was clear instalation Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 12, 2012 Share Posted July 12, 2012 i have same problem on 1.4.7 it was clear instalation And who is your hosting provider? -Mike Link to comment Share on other sites More sharing options...
stepanes Posted July 12, 2012 Share Posted July 12, 2012 i have own server ubuntu 10.10 Link to comment Share on other sites More sharing options...
MikeMc68 Posted July 14, 2012 Author Share Posted July 14, 2012 It was a manual upgrade. Link to comment Share on other sites More sharing options...
stepanes Posted July 14, 2012 Share Posted July 14, 2012 I solved problem with selective upgrade to version 1.4.8.2 Link to comment Share on other sites More sharing options...
PeteAH Posted July 15, 2012 Share Posted July 15, 2012 (edited) Same problem 1.4.8.2 Manually updated fine now a few days later i have exactly the same error. Stepanes - what do you mean by selective upgrade? Host: HostClear Manually updated Have tried re-installing MySQL DB to no avail Edited July 15, 2012 by PeteAH (see edit history) Link to comment Share on other sites More sharing options...
MikeMc68 Posted July 16, 2012 Author Share Posted July 16, 2012 Any ideas please Mike? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 16, 2012 Share Posted July 16, 2012 Hi Mike, Often, when this sort of issue crops up after an upgrade its usually due to some missing tables in your database. We had a bug report previously about this here. You may want to compare your database tables to those of a fresh installation of your version of PrestaShop to see if anything may be missing. -Mike Link to comment Share on other sites More sharing options...
MikeMc68 Posted July 18, 2012 Author Share Posted July 18, 2012 No idea how to do that. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 18, 2012 Share Posted July 18, 2012 No idea how to do that. In that case, you may want to contact your hosting provider, and they should be happy to help you with this. -Mike Link to comment Share on other sites More sharing options...
PeteAH Posted July 19, 2012 Share Posted July 19, 2012 Hi Mike, I'll have a look at my tables tomorrow and see. Is there any way to prevent this in future? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 19, 2012 Share Posted July 19, 2012 Hi Mike, I'll have a look at my tables tomorrow and see. Is there any way to prevent this in future? Just always make sure to not only back up all of your files, but also double-check the backups for accuracy before moving forward. This way, you'll always have something to fall back on in case something is not working properly. -Mike Link to comment Share on other sites More sharing options...
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