mindaugelis Posted June 14, 2012 Share Posted June 14, 2012 Hi, something happened with my website www.healthy-life-supplements.com it is very slow, everything ok with back office so it cant be hosting. I installed google translator week ago. Link to comment Share on other sites More sharing options...
BWT Posted June 14, 2012 Share Posted June 14, 2012 What type of hosting are you using ie. shared ? dedicated? Do you have force compile on? do you have cache on? Link to comment Share on other sites More sharing options...
mindaugelis Posted June 14, 2012 Author Share Posted June 14, 2012 What type of hosting are you using ie. shared ? dedicated? Do you have force compile on? do you have cache on? Hosting shared but other website is ok, force campile on, cache on. Using presta for more than 1year never had problem with it till yesterday. Did not change any settings just google translator installed week ago Link to comment Share on other sites More sharing options...
mindaugelis Posted June 14, 2012 Author Share Posted June 14, 2012 Memcache PECL not installed Link to comment Share on other sites More sharing options...
Carl Favre Posted June 14, 2012 Share Posted June 14, 2012 Hi mindaugelis, Did you contact your webhost about it? Did you try to remove/disable google translator to see if it is the culprit? Link to comment Share on other sites More sharing options...
mindaugelis Posted June 14, 2012 Author Share Posted June 14, 2012 Hi mindaugelis, Did you contact your webhost about it? Did you try to remove/disable google translator to see if it is the culprit? nope i did not contact webhost yet as back office and other website is working, yep i disabled google translator and rename module in direct admin, nothing changed Link to comment Share on other sites More sharing options...
Carl Favre Posted June 14, 2012 Share Posted June 14, 2012 So only the front office is slow? No forced compilation set to YES? Link to comment Share on other sites More sharing options...
Nozonda Posted June 14, 2012 Share Posted June 14, 2012 Set this in performance settings: Smarty Force compile: no Cache: yes Cache Use cache: yes Cache type: filesystem Hope it helps. 1 Link to comment Share on other sites More sharing options...
Carl Favre Posted June 14, 2012 Share Posted June 14, 2012 If you set "Use cache" to no, any change? Link to comment Share on other sites More sharing options...
mindaugelis Posted June 14, 2012 Author Share Posted June 14, 2012 So only the front office is slow? No forced compilation set to YES? Yep only front page is very slooooow, everything was great few days ago and looks like i did not change anything, besides somebody tried to hack my web earlier. Link to comment Share on other sites More sharing options...
mindaugelis Posted June 14, 2012 Author Share Posted June 14, 2012 force: No. cache: No nothing changed Link to comment Share on other sites More sharing options...
Nozonda Posted June 14, 2012 Share Posted June 14, 2012 Quick thing you can do, remove all files and directories from: /cache/cachefs/* /tools/cache/* /tools/compile/* And set settings back to caching etc. If that doesn't work I would disable plugins 1 by 1, especially the ones that you changed lately. Good luck. Link to comment Share on other sites More sharing options...
Bobby D Posted June 14, 2012 Share Posted June 14, 2012 Having exact same problem, Front end really slow, backend fast. Applied all the recommendations above with no luck. Link to comment Share on other sites More sharing options...
Nozonda Posted June 14, 2012 Share Posted June 14, 2012 (edited) Try changing to another (default) theme. Try disabling all non-default plugins. Run your site local and debug some more. If that all doesn't work I would personally probably just install a new shop and then copy products, categories, orders, etc. Btw, always make backups. Edited June 14, 2012 by Nozonda (see edit history) Link to comment Share on other sites More sharing options...
mytheory. Posted June 14, 2012 Share Posted June 14, 2012 Try disabling each of the modules one by one... starting with the most recently installed. Disable one and then reload the page. If it gets better you know that one of the disabled modules is causing the error. Once you narrow it down you can choose to not use it or find a fix by looking at that module's code. A lot easier to look through 1-2 files and all of Prestashop. HTH! Link to comment Share on other sites More sharing options...
mindaugelis Posted June 14, 2012 Author Share Posted June 14, 2012 all sorted, something wrong with Xtreme footer light v1.0 module, this module installed 6month ago :/ Link to comment Share on other sites More sharing options...
jollywood112 Posted August 15, 2013 Share Posted August 15, 2013 I had exactly the same problem. loading the homepage took up to 23 seconds, loading any other page took 1.5 seconds. After disabling the featured products module hamepage loading reduced to 2 seconds. Now I have to find out whats wrong with the featured products module but at least the page is loading correctly. Link to comment Share on other sites More sharing options...
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