wex.alpha Posted June 12, 2012 Share Posted June 12, 2012 Hello, I cant see text editor on the description field. No matter what browser I use, it is not there. Any help is appreciated. Thank you very much Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 Hi wex.alpha, Please check the discussion here and let me know if that helps resolve your issue. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
safa Posted June 12, 2012 Share Posted June 12, 2012 Hi wex.alpha, Please check the discussion here and let me know if that helps resolve your issue. I hope this helps. -Mike hi mike , this bug only firefox and ps 1.4.7 right? because some users asked me. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 13, 2012 Share Posted June 13, 2012 hi mike , this bug only firefox and ps 1.4.7 right? because some users asked me. Yes, that is what created this bug. It was actually due a an unforeseen change in an update to Firefox, but we fixed it within about 24 hours of the update. -Mike Link to comment Share on other sites More sharing options...
wex.alpha Posted June 13, 2012 Author Share Posted June 13, 2012 (edited) Does it mean if I used older version of FF then it would work? And what version? So far I tried: - Safari (Latest) - FF (Latest) - IE 9 - Chrome (Latest) All of them dont show TinyMCE Edited June 13, 2012 by wex.alpha (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 13, 2012 Share Posted June 13, 2012 Does it mean if I used older version of FF then it would work? And what version? So far I tried: - Safari (Latest) - FF (Latest) - IE 9 - Chrome (Latest) All of them dont show TinyMCE Have you also tried the code suggestion in the link I posted above? -Mike Link to comment Share on other sites More sharing options...
wex.alpha Posted June 13, 2012 Author Share Posted June 13, 2012 At the time being, I dont have FTP access to the website. I might probably get one later on, but I am not sure yet. As soon as I get it, I will try your solution. Meanwhile, I was wondering will older Browser versions work? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 13, 2012 Share Posted June 13, 2012 At the time being, I dont have FTP access to the website. I might probably get one later on, but I am not sure yet. As soon as I get it, I will try your solution. Meanwhile, I was wondering will older Browser versions work? They should work, as should newer versions of PrestaShop, from my understanding of the nature of this bug. -Mike Link to comment Share on other sites More sharing options...
safa Posted June 14, 2012 Share Posted June 14, 2012 i updated my firefox latest version. and i can't see any errors. i use now firefox v 13.0 Link to comment Share on other sites More sharing options...
wex.alpha Posted June 14, 2012 Author Share Posted June 14, 2012 i updated my firefox latest version. and i can't see any errors. i use now firefox v 13.0 Strange, FF ver 13 is not working for me. I will try to dowmload several version before and see. Link to comment Share on other sites More sharing options...
safa Posted June 14, 2012 Share Posted June 14, 2012 Strange, FF ver 13 is not working for me. I will try to dowmload several version before and see. can you send me via pm your shop admin details. i wonder this error. Link to comment Share on other sites More sharing options...
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