Tintarella Posted June 6, 2012 Share Posted June 6, 2012 Hi guys. I'm getting this annoying problem when checking out as guest. When changing country, the one page check out WON'T update the shipping rate section, this means of course that the shipping rates shown are wrong. Any suggestions what to do to circumvent this issue? I'm on PS 1.4.7.3. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 6, 2012 Share Posted June 6, 2012 Hi Tintarella, Have you tried clicking "Save" for the guest checkout information after changing the country? -Mike Link to comment Share on other sites More sharing options...
Tintarella Posted June 6, 2012 Author Share Posted June 6, 2012 Thanks for your reply Mike. Yes, I've tried this but unfortunately the shipping rates are still "hooked" to those of the originally selected country Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 6, 2012 Share Posted June 6, 2012 Thanks for your reply Mike. Yes, I've tried this but unfortunately the shipping rates are still "hooked" to those of the originally selected country Can you please post a link where I can try this for myself? -Mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 6, 2012 Share Posted June 6, 2012 Hi Tintarella, Are you sure you've configured your zones, price ranges and weight ranges properly in the Shipping section of your Back Office? -Mike Link to comment Share on other sites More sharing options...
Tintarella Posted June 6, 2012 Author Share Posted June 6, 2012 Just tried the same function in the newest version of PS...and it worked as it should. I think the same settings are used...but if you know for certain that this function is the same in both versions..then of course it must be a human error from us...but I don't think so. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 6, 2012 Share Posted June 6, 2012 Hi Tintarella, Have you tried upgrading to the newest version of PrestaShop? -Mike Link to comment Share on other sites More sharing options...
Tintarella Posted June 7, 2012 Author Share Posted June 7, 2012 Mike, I did try the same shipping settings on another server running the newest version, and it worked! So it obviously seems as if the older version I originally tried it on carries a bug or two concerning the shipping settings. My question to you is, upgrading the current platform from 1.4.7.3 to the newest version would probably render many "customizations" we did to the 1.4.7.3 worthless. Could I upgrade just the shipping part and if yes, how do I do it and do you think it will work? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Mike, I did try the same shipping settings on another server running the newest version, and it worked! So it obviously seems as if the older version I originally tried it on carries a bug or two concerning the shipping settings. My question to you is, upgrading the current platform from 1.4.7.3 to the newest version would probably render many "customizations" we did to the 1.4.7.3 worthless. Could I upgrade just the shipping part and if yes, how do I do it and do you think it will work? Hi Tintarella, I couldn't either way whether or not it would be a seamless upgrade without intimate knowledge of your specific customizations, but what I would suggest is that you duplicate your site and install it locally so that you can test the upgrade in an environment that will not have any impact on your current sales while also allowing you to familiarize yourself with the newest version and how you can best implement it on the live site. -Mike Link to comment Share on other sites More sharing options...
Tintarella Posted June 14, 2012 Author Share Posted June 14, 2012 Works without the template, doesn't work with the template. Any ideas in which files I should start investigate? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 14, 2012 Share Posted June 14, 2012 Works without the template, doesn't work with the template. Any ideas in which files I should start investigate? Again, I couldn't tell you without taking a close look at your code, which I cannot do here. I would recommend you compare your theme files with the default theme files one by one to determine what may still need to be changed. -Mike Link to comment Share on other sites More sharing options...
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