Irina BelVG Posted May 17, 2012 Share Posted May 17, 2012 (edited) Prestashop Help Desk is a convenient and intuitive solution that offers improved customer-admin interaction. This module creates Help Desk tab, where customers can quickly submit tickets from and the history and progress of communication with admin are saved. Users will always be aware of what tickets are answered and what are expected to come. Key features: Quick ticket response Easy ticket managing system Displaying communication thread Showing ticket information(ID, department, last message, order ID and status) Frontend backoffice Prestashop integration About BelVG company: BelVG LLC is an eCommerce driving company that applies its efforts to large- and small-scale eCommerce projects (10 000 visitors per day). Our major focus points are social marketing, mobile integration and complex modules. We keep an eye on eCommerce progress, developing Top social modules and Mobile Themes. We have been gaining considerable experience working with Prestashop platform. BelVG team is fluent in English, French and German. Contact us at [email protected] and we will be glad to assist you in improving your business. Edited May 17, 2012 by Irina BelVG (see edit history) Link to comment Share on other sites More sharing options...
bullywug Posted February 11, 2013 Share Posted February 11, 2013 Do you guys plan to release this for Prestashop 1.5.3? Link to comment Share on other sites More sharing options...
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