sosella Posted May 4, 2012 Share Posted May 4, 2012 The Category Description is being cut off when viewing in the store website (Front Office). The description is not really that long. The ones in the User Guide are longer. Yet when I view it in the Front Office, it is truncated. I have attached a JPG of the issue. Any ideas what is going on, and how to fix this? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 4, 2012 Share Posted May 4, 2012 Hi sosella, This is usually due to the truncate value set for your server. Look in the associated .tpl file for that section of your site and change the truncate value from 35 to a larger number. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
sosella Posted May 4, 2012 Author Share Posted May 4, 2012 Thanks Mike. I am a Prestashop newbie. The page in which the error is occuring is <website>/category.php?id_category=6 . Which .tpl file corresponds to that ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 4, 2012 Share Posted May 4, 2012 Hi sosella, Please try the suggestion I've posted previously here and let me know if that works for you. -Mike Link to comment Share on other sites More sharing options...
sosella Posted May 4, 2012 Author Share Posted May 4, 2012 Mike...sorry for insisting, but I think that product-list.tpl is not the file that pertains to the page I am talking about (see URL above). I am sure the fix in your previous post will solve the issue once I make the change to the appropriate .tpl file. I just want to make sure that is the correct .tpl file. Thanks! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 4, 2012 Share Posted May 4, 2012 Have you tried this solution yet? This is the correct file for your specific issue, and it is the same part of the site that the original poster who reported the issue was requesting in the link I provided. Please give it a try and let me know if it works for you. -Mike Link to comment Share on other sites More sharing options...
sosella Posted May 4, 2012 Author Share Posted May 4, 2012 Mike, I did not try that fix because I am sure that is not the .tpl that needs to be fixed . It is more likely that category.tpl is the one to which I am referring. Furthermore, I think the problem is not related to a truncate setting. From what I can tell, the category description is being truncated (hidden) by the category image to the right of the category name / description. Link to comment Share on other sites More sharing options...
Dh42 Posted May 4, 2012 Share Posted May 4, 2012 Do you have a link to the affected page(s)? Link to comment Share on other sites More sharing options...
sosella Posted May 4, 2012 Author Share Posted May 4, 2012 DesignHaus42, the website is not enabled. I posted the URL in a previous post. When the page is loading, I can see the full text of the description, but then the image is rendered and the text is hidden (truncated) by the image. I tried cropping the size of the image, but that did not work. It seems that the category image width is too large. Link to comment Share on other sites More sharing options...
Dh42 Posted May 4, 2012 Share Posted May 4, 2012 Without seeing your site, I am going to say that you have a css problem. Link to comment Share on other sites More sharing options...
sosella Posted May 4, 2012 Author Share Posted May 4, 2012 (edited) I am using the Coton (Cotton) theme. It would appear to me to be a general issue. I can't imagine I am the only one having this issue. It is a CSS issue. Did I say how much I hate CSS? I am also having another issue where the Category Image is not being displayed. I will probably have to start a new thread for this other issue. Edited May 4, 2012 by sosella (see edit history) Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now