boyjarv Posted April 25, 2012 Share Posted April 25, 2012 Hi, I when I go to buy something in my prestashop, I create an account, log in and then there is no way of logging or signing out?! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 25, 2012 Share Posted April 25, 2012 Hi boyjarv, Can you please post a link where we can check this out for ourselves? -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 25, 2012 Author Share Posted April 25, 2012 http://harveys.blueplanetdns.com/harveys-shop/order.php Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 25, 2012 Share Posted April 25, 2012 Hi boyjarv, Everything looks fine on my end. Is this not what you are seeing? -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 25, 2012 Author Share Posted April 25, 2012 This is correct! When I am signed in, It does not say "Sign out" Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 25, 2012 Share Posted April 25, 2012 This is correct! When I am signed in, It does not say "Sign out" Can you please try temporarily switching to the default theme and let me know if the issue persists? This appears to be an issue specific to your theme. -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 25, 2012 Author Share Posted April 25, 2012 http://harveys.blueplanetdns.com/harveys-shop/ I have changed the theme, still saying sign in, when I'm already signed in , I need it to say Sign out Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 25, 2012 Share Posted April 25, 2012 http://harveys.bluep...m/harveys-shop/ I have changed the theme, still saying sign in, when I'm already signed in , I need it to say Sign out It looks like your site is either overriding some of the features of the default theme, or the default theme has been somewhat customized as well because there is no reason why that theme should not display that information. Can you please try installing the attached version of the theme in its place and let me know if that works any better? prestashopdefault.zip -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 25, 2012 Author Share Posted April 25, 2012 hi, I unzipped your folder and deleted my old theme and uploaded yours, still says Sign in when I'm signed in?! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 25, 2012 Share Posted April 25, 2012 hi, I unzipped your folder and deleted my old theme and uploaded yours, still says Sign in when I'm signed in?! Where did you purchase your original theme? -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 26, 2012 Author Share Posted April 26, 2012 I just downloaded it in the link you gave me above! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 26, 2012 Share Posted April 26, 2012 I just downloaded it in the link you gave me above! No, I mean the theme you were using on this site where you originally had this issue. -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 27, 2012 Author Share Posted April 27, 2012 this still isn't saying Sign out?! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 27, 2012 Share Posted April 27, 2012 this still isn't saying Sign out?! You haven't answered my question above. Where did you purchase your site's theme? This is likely due to some sort of override within that theme, so it's important to know where you got it. -Mike Link to comment Share on other sites More sharing options...
boyjarv Posted April 27, 2012 Author Share Posted April 27, 2012 I am building it myself Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 27, 2012 Share Posted April 27, 2012 I am building it myself Unfortunately, this issue appears to be due to some of the custom coding of your theme. I would encourage you to do a clean, local installation, upload all your products and then start customizing your theme step-by-step to ensure that this issue doesn't crop up again. -Mike Link to comment Share on other sites More sharing options...
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