simpson7647 Posted April 3, 2012 Share Posted April 3, 2012 hi all, i need a little help, ive got a large white gap below each of my products and need it removed. Thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 3, 2012 Share Posted April 3, 2012 Hi simpson, Can you please post a link where we can take a look at this for you? -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 hi mike, sure, ill pm you. thanks Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 the link is www(dot)protectandenhance(dot)co(dot)uk Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 3, 2012 Share Posted April 3, 2012 And do you have a specific product where we can see this image issue? -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 the issue is on the light and dark yellow light film, as well as the blue light film. Thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 3, 2012 Share Posted April 3, 2012 So you're talking about this image, correct? -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 no Mike, on the product page if you scroll down underneath the text etc, you will see a large white area. Thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 3, 2012 Share Posted April 3, 2012 In that case, can you please check the HTML version of your Long Description for any extra line breaks or other pieces of code that could be contributing to those additional lines? -Mike Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 You have an inline style on one of your div's for "height:1981px;" take tha out and it will solve your problems. Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 thank you very much, where do i find that please? Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 Look in your products.tpl file. It is hard to tell since whoever made the template used all inline styles and stripped the div's names out. but search your products.tpl for 1981 Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 ill have a look into this now and post back here shortly. Many thanks, Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 where will i find r products.tpl please Thanks, Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 Right, I've now here : /home/protect1/public_html/themes/theme318/product.tpl But inside there, there's no 1981. Any other ideas please? Thanks, Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 Turn your site back on, I want to download your products.tpl file and have a look at it. Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 okay doing so now, thanks Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 Ok, go into your product, go to the long description and view it in html mode. It should be in there. You wiil have to do this for all of your products. Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 o yeah! thank you very much, i see it. What should I do please? Change it or delete it? If so which part? Thanks, Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 just take out height:1981; it will still work fine Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 Great! worked a treat, many thanks indeed. At the bottom of my website, theres a block type thing which says : SpecialsNew productsTop sellersContact us Would you know how to delete this please? Thanks, Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 Go into your modules and positions, and unhook the footer links. Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 Thank you for the reply. I'm currently there and theres a few different ones. footer links block TM footer links thanks, Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 foot links, the tm one is for the template monster template you are running Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 thanks for the reply. I selected the footer link blocks and then at the top 'unhook the selected' But no luck :/ Link to comment Share on other sites More sharing options...
Dh42 Posted April 3, 2012 Share Posted April 3, 2012 Did it unhook? Do you have the caching turned off and have it selected to recompile? Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 It's no longer in the footer block where it was in the modules position so I guess that's done right? No, I havent turend caching off and selected to recompile as of yet. thanks, Link to comment Share on other sites More sharing options...
simpson7647 Posted April 3, 2012 Author Share Posted April 3, 2012 just tried that but still no luck. Thanks, Link to comment Share on other sites More sharing options...
Dh42 Posted April 4, 2012 Share Posted April 4, 2012 What is hooked into your footer now? Link to comment Share on other sites More sharing options...
simpson7647 Posted April 4, 2012 Author Share Posted April 4, 2012 thanks for the reply. hmm attached to the footer now is :data mining for stats cms block tm footer links. Thanks, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 4, 2012 Share Posted April 4, 2012 Hi simpson, You know the rules of the forum, only one question per thread. I am marking this thread as solved, so continue this discussion in a new thread if you still need assistance. And thank you for your help DesignHaus! -Mike Link to comment Share on other sites More sharing options...
simpson7647 Posted April 4, 2012 Author Share Posted April 4, 2012 Hi Mike, sorry I didnt know that rule. I thought if I kept creating new posts with each question would be classed as spam but that's fine either way. Many thanks, Link to comment Share on other sites More sharing options...
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