meccabooks Posted March 16, 2012 Share Posted March 16, 2012 See attachment.. I get " Tab file cannot be found." error when I click on Customers > Shopping Cart. this started after I updated my cart to the latest version.. help will be really appreciated Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 16, 2012 Share Posted March 16, 2012 Hi meccabooks, Did you upgrade manually or using our AutoUpgrade module? -Mike Link to comment Share on other sites More sharing options...
Ben1973 Posted March 16, 2012 Share Posted March 16, 2012 Hi, We've been using prestashop for over a year now, any issues we could solve by using the information on the forum. Now i have a problem with tabs and i can't seem to find any solution. This problem occured after upgrading to 1.4.5.1 I installed a module that is listed in the tabs listing and is also shown in the tabs position (Back OfficeEmployees Tabs) but it doesn't show up as a link in the submenu BO. (see attached print screen) I've installed a different module and the same problem occurs. Can anybody help us please? ;-) Thanks in advance Ben Link to comment Share on other sites More sharing options...
Mike Kranzler Posted March 16, 2012 Share Posted March 16, 2012 Hi Ben, As I asked meccabooks above, was this a manual upgrade or did you use our AutoUpgrade module? And additionally, which specific module is causing you these issues? -Mike Link to comment Share on other sites More sharing options...
Ben1973 Posted March 16, 2012 Share Posted March 16, 2012 Hi Mike, Thanks for the swift reply, We did an autoupgrade. In this case we installed Orlique Ordermanager but we also have the same problem with the module clonespecificprices so i don't think it's a module issue. Ben Link to comment Share on other sites More sharing options...
meccabooks Posted March 18, 2012 Author Share Posted March 18, 2012 Hi meccabooks, Did you upgrade manually or using our AutoUpgrade module? -Mike I did manual upgrade, however later I moved my website to a different server, where they supported the Prestashop install. So I installed prestashop there automatically and transferred my database over,, however the problem remained the same. Link to comment Share on other sites More sharing options...
meccabooks Posted March 19, 2012 Author Share Posted March 19, 2012 bump Link to comment Share on other sites More sharing options...
Ben1973 Posted March 19, 2012 Share Posted March 19, 2012 Hi, Does anybody know how to solve my tab problem? Thanks Ben Link to comment Share on other sites More sharing options...
meccabooks Posted May 2, 2012 Author Share Posted May 2, 2012 Hi Ben, As I asked meccabooks above, was this a manual upgrade or did you use our AutoUpgrade module? And additionally, which specific module is causing you these issues? -Mike I did manual upgrade, however later I moved my website to a different server, where they supported the Prestashop install. So I installed prestashop there automatically and transferred my database over,, however the problem remained the same. Any update /fix will be really upreciated. This effects critical part of my website function Link to comment Share on other sites More sharing options...
meccabooks Posted May 5, 2012 Author Share Posted May 5, 2012 I put this issue in the bug-tracker too but no update... http://forge.prestashop.com/browse/PSCFI-5355 Link to comment Share on other sites More sharing options...
meccabooks Posted May 14, 2012 Author Share Posted May 14, 2012 I was able to solve the issue myself Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 14, 2012 Share Posted May 14, 2012 Hi meccabooks, I'm glad you were able to resolve this! Could you please share your solution with the community? These forums are a community resource, and it would be of great help to other users struggling with this in the future if you provide information on how you fixed it on your site. -Mike Link to comment Share on other sites More sharing options...
Saulouk Posted May 30, 2012 Share Posted May 30, 2012 I had this problem as well when I upgraded to the latest version (1.4.8.2). I managed to fix this problem, I used Agile Cart so to fix it I simply went to my back up and copied the file "AgileCartsExt.php" to the folder in my new updated version. I have attached the file in case you did not back up. (AgileCartsExt.php) All you have to do is copy the file to YourStoreRoot/YourStoreAdmin/tab/ If you previously did not use Agile Cart, you can install it by going to [Employees] > [Tabs], find "Shopping Carts" record and click edit icon. Change Class to from "AdminCarts" to "AgileCartsExt" and save it. 1 Link to comment Share on other sites More sharing options...
meccabooks Posted June 5, 2012 Author Share Posted June 5, 2012 Hi meccabooks, I'm glad you were able to resolve this! Could you please share your solution with the community? These forums are a community resource, and it would be of great help to other users struggling with this in the future if you provide information on how you fixed it on your site. -Mike I used the exact same solution as provided by @saulouk Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 5, 2012 Share Posted June 5, 2012 Great, thanks for the update! Happy selling! -Mike Link to comment Share on other sites More sharing options...
top7can Posted October 22, 2012 Share Posted October 22, 2012 (edited) ...I managed to fix this problem, I used Agile Cart so to fix it I simply went to my back up and copied the file "AgileCartsExt.php" to the folder in my new updated version.I have attached the file in case you did not back up. (AgileCartsExt.php) All you have to do is copy the file to YourStoreRoot/YourStoreAdmin/tab/ If you previously did not use Agile Cart, you can install it by going to [Employees] > [Tabs], find "Shopping Carts" record and click edit icon. Change Class to from "AdminCarts" to "AgileCartsExt" and save it. Thank you Saulouk. Worked like a charm in presta 1.4.7.0 as well, but for me the path is YourStoreRoot/YourStoreAdmin/tabs/ Edited October 22, 2012 by top7can (see edit history) Link to comment Share on other sites More sharing options...
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