ecat53 Posted February 15, 2012 Share Posted February 15, 2012 I have Prestashop 1.4 and I noticed a strange Behaviour with languages: When I am on the main page I can’t change the language, but When I’m in a product page, I can change to the different language;. So is this some kind of a bug or maybe some kind of a feature in PS?? URLs of language icons are uncorrect. If you check my site www.s2cplanet.com you see that URL on the flag icon is refered to a page .php that doesn’t exist Please help me Sandra Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 15, 2012 Share Posted February 15, 2012 Hi Sandra, Can you please try temporarily switching back to the default PrestaShop theme and let me know if the issue persists? -Mike Link to comment Share on other sites More sharing options...
ecat53 Posted February 15, 2012 Author Share Posted February 15, 2012 Hello Mike thank you for your fast answer What I'm using is the default theme. I only changed the colours and text but it's the original Thank you for your help Sandra Hello Mike thanks for your fast help and answer What I'm using it's the default theme, I only changed the colours and text but it's the original Let me know if you can Sandra Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 15, 2012 Share Posted February 15, 2012 Hi Sandra, In that case, please try replacing it temporarily with a clean version of the default theme. I've attached a version for you to use here. prestashop.zip -Mike Link to comment Share on other sites More sharing options...
ecat53 Posted February 15, 2012 Author Share Posted February 15, 2012 Hello tried to replace but still the same problem. I noticed that the link reference over the flag is wrong http://www.s2cplanet.com/shop/.php?&id_lang=2 It doesn't exist the file named .php but if you choose a product then the URL works fine Is it possible that the problem is why my shop is under folder "SHOP" Thank you for your help You are the only one that answer me Sandra Link to comment Share on other sites More sharing options...
ecat53 Posted February 15, 2012 Author Share Posted February 15, 2012 Hello Mike do you know where I can edit the URL refered to the flags? If I know it I can change the .php and place index.php and it works. Thank you for your help S. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 16, 2012 Share Posted February 16, 2012 Hi Sandra, Have you already regenerated your htaccess file under Tools > Generators? -Mike Link to comment Share on other sites More sharing options...
ecat53 Posted February 16, 2012 Author Share Posted February 16, 2012 Hello Mike yes I done. Same problem. Only on main page the flags have bad URL Inside the site URL is right. Don't you where I can edit this URL Of the flag Sorry to bother you but you are the only one that answers me Sandra Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 16, 2012 Share Posted February 16, 2012 Hi Sandra, Can you please disable Friendly URL through your Back Office under Preferences > SEO & URLs, reload the page and let me know if that works any better for you? -Mike Link to comment Share on other sites More sharing options...
ecat53 Posted February 16, 2012 Author Share Posted February 16, 2012 Mike nothing. It doesn't work Friendly URL is already disabled Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 16, 2012 Share Posted February 16, 2012 Mike nothing. It doesn't work Friendly URL is already disabled So it was disabled this whole time? Link to comment Share on other sites More sharing options...
ecat53 Posted February 16, 2012 Author Share Posted February 16, 2012 Yes it was disabled Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 16, 2012 Share Posted February 16, 2012 In that case, please enable it, regenerate your htaccess file and then clear your smarty and browser caches, and let me know if that fixes it for you. If not, you would likely need to do a clean reinstallation due to the fact that some corrupted file(s) causing you these issues. -Mike Link to comment Share on other sites More sharing options...
ecat53 Posted February 16, 2012 Author Share Posted February 16, 2012 I have done and the URL over the flag has changed Now it's http://www.s2cplanet.com/shop/en/.php but as you can see a file only .php doesn't exist and so ERROR 404 PAGE NON AVAILABLE Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 16, 2012 Share Posted February 16, 2012 I have done and the URL over the flag has changed Now it's http://www.s2cplanet.com/shop/en/.php but as you can see a file only .php doesn't exist and so ERROR 404 PAGE NON AVAILABLE I just sat down with a developer to take a look at this, and he suggested that you uninstall and then reinstall the Languages Block module through your Back Office, as it appears that the files may be corrupted in there. -Mike Link to comment Share on other sites More sharing options...
ecat53 Posted February 16, 2012 Author Share Posted February 16, 2012 I have already done. Tried to cancel the module and reinstalled. It seems that only in the web page there's this mistake. try yourself : if you choose a catalogy or product then you can change the language. But if you stay in home page you can't click the flags Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 16, 2012 Share Posted February 16, 2012 I have already done. Tried to cancel the module and reinstalled. It seems that only in the web page there's this mistake. try yourself : if you choose a catalogy or product then you can change the language. But if you stay in home page you can't click the flags I understand that, and like I said, this appears to be due to some sort of corrupted file. If you are still having this issue after all of the suggestions I've posted above, along with clearing your browser and smarty caches, the only other suggestion I can offer right now is that you back up your site and database, and then try a clean reinstall because it will be much more difficult and time consuming to identify the error in a single file out of thousands. -Mike Link to comment Share on other sites More sharing options...
Audrius Posted June 7, 2012 Share Posted June 7, 2012 I've the same problem. Everything works fine on product or cms page, but not on a main page. On a main page I can change language only once. If I want to change it back, language is not changed. By changing a flag link with firebug from www.....com/en/ to wwww.....com/en/index.php language is changed back. If I remove slash from the end of a language flag link with firebug (url becomes www.....com/en), language also is changed back. Probably the quickest solution would be to remove slash as a last symbol when language links are generated. In any way it looks like a bug of PS. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 I've the same problem. Everything works fine on product or cms page, but not on a main page. On a main page I can change language only once. If I want to change it back, language is not changed. By changing a flag link with firebug from www.....com/en/ to wwww.....com/en/index.php language is changed back. If I remove slash from the end of a language flag link with firebug (url becomes www.....com/en), language also is changed back. Probably the quickest solution would be to remove slash as a last symbol when language links are generated. In any way it looks like a bug of PS. Hi Audrius, This is not a bug with PrestaShop, but I'd be happy to take a look at this for you to try to help you resolve it. Can you please provide a link where we can see this for ourselves? -Mike Link to comment Share on other sites More sharing options...
Audrius Posted June 7, 2012 Share Posted June 7, 2012 Yes, sure. I had this problem not just with 1.4.x version. www.visaslecas.lv. Try to change languages on a main page form one to other. Try to set Russian, then back to Latvian, then Russian again, again to Latvian... Funny thing is that this bug is only with FF and IE. Chrome has an immunity. I'd be happy to get a solution and not to play with slash at the end. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Yes, sure. I had this problem not just with 1.4.x version. www.visaslecas.lv. Try to change languages on a main page form one to other. Try to set Russian, then back to Latvian, then Russian again, again to Latvian... Funny thing is that this bug is only with FF and IE. Chrome has an immunity. I'd be happy to get a solution and not to play with slash at the end. I just tested this in Chrome, IE and Firefox, and had the same results in all three; no issues switching back and forth, even multiple times, between the two languages. Can you please try clearing all of your browsers' caches and cookies and see if that works any better for you? -Mike Link to comment Share on other sites More sharing options...
Audrius Posted June 7, 2012 Share Posted June 7, 2012 Try to change multiple times and only on a main page. Page continues to refresh, but language is not changed any more. Clearing of cookies helps for a while, but try to explain that for customer. I have tried this on different computers, different browsers and problem were the same. We also get reports about that issue from our customers. Currently we are working on adopting template for both languages and probably we will modify language block module to remove trailing slash. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Try to change multiple times and only on a main page. Page continues to refresh, but language is not changed any more. Clearing of cookies helps for a while, but try to explain that for customer. I have tried this on different computers, different browsers and problem were the same. We also get reports about that issue from our customers. Currently we are working on adopting template for both languages and probably we will modify language block module to remove trailing slash. I did this, switching three times back and forth between languages on each browser. Is there any other way I could try to replicate this error on my end? -Mike Link to comment Share on other sites More sharing options...
Audrius Posted June 8, 2012 Share Posted June 8, 2012 Send me your skype name by private message. I'll show you on video screen capture. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 Send me your skype name by private message. I'll show you on video screen capture. I don't have Skype set up here, but if you record a screencast, you can upload it somewhere to which you can send me a link. -Mike Link to comment Share on other sites More sharing options...
Audrius Posted July 19, 2012 Share Posted July 19, 2012 Sorry, Mike. I was to lazy to find a screen capture software. I just modified blocklanguages.tpl to remove trailing slash and problem has gone. I wasn't sure that php source modification will not change anything else, so I have chosen to modify smarty template. Here is the modification ... some code scipped ... {if isset($lang_rewrite_urls.$indice_lang)} <a href="{$lang_rewrite_urls.$indice_lang}" title="{$language.name}"> {else} {assign var=lang_link value=$link->getLanguageLink($language.id_lang)} {if '/' == $lang_link|substr:-1} {assign var=lang_link value=$lang_link|substr:0:-1} {/if} <a href="{$lang_link}" title="{$language.name}"> {/if} ... some code scipped ... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 19, 2012 Share Posted July 19, 2012 So is this now working properly for you? -Mike Link to comment Share on other sites More sharing options...
Audrius Posted July 24, 2012 Share Posted July 24, 2012 Yes, now everything works. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 24, 2012 Share Posted July 24, 2012 Great, I'm glad you were able to resolve this! Happy selling! -Mike Link to comment Share on other sites More sharing options...
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