superbikecoach Posted December 28, 2011 Share Posted December 28, 2011 i checked how i set in terms of price-range and/or weight range, but i still get this error: There are no carriers available that deliver to this address. please advice Link to comment Share on other sites More sharing options...
durghe Posted December 28, 2011 Share Posted December 28, 2011 Go to Back Office Shipping Carriers and click on "Modify". Activate your carrier and select the zone that you want (for example Europe). Zone Africa Asia Centrale America/Antilla Europe Europe (out E.U) Jabotabek North America Oceania South America The zones in which this carrier is to be used Enable all of this 2 features Status: Enable carrier in the Front Office Apply shipping cost: Apply both regular shipping cost and product-specific additional shipping costs Now you should set your price-range and/or weight range 1 Link to comment Share on other sites More sharing options...
superbikecoach Posted December 28, 2011 Author Share Posted December 28, 2011 works now, thx. just have some problems with the usps module. can you help with that too? Link to comment Share on other sites More sharing options...
durghe Posted December 28, 2011 Share Posted December 28, 2011 I have not installed UPS' module so i don't think that i can help you. Try to open a new thread and wait someone that can help you Link to comment Share on other sites More sharing options...
Saphena Posted February 4, 2012 Share Posted February 4, 2012 i'm still having the ' There are no carriers available that deliver to this address.' i have configured the shipping exactly as recommended but with one step checkout and with 5-step i still get that problem... any help would be great!! Link to comment Share on other sites More sharing options...
nuclearholocausto Posted February 4, 2012 Share Posted February 4, 2012 I had the same problem before, I set everything up but forgot to save it. That being said, make sure to click 'Save' button after making changes. Link to comment Share on other sites More sharing options...
holysocks Posted February 9, 2012 Share Posted February 9, 2012 I am having a similar problem.USPS does not show if the address is outside the US. From this post (http://forge.prestashop.com/browse/PSCFI-727), it seems like the default usps module cannot calculate for international addresses.Is this right? Link to comment Share on other sites More sharing options...
amatz5 Posted February 10, 2012 Share Posted February 10, 2012 i have same problem, There are no carriers available that deliver to this address. i do the configuration of courier as u said. Link to comment Share on other sites More sharing options...
Spaceray Posted February 10, 2012 Share Posted February 10, 2012 Hello, I had a similar error even if all was perfectly configured and right. So why was this happening ? Well After some time I found that I was having the "There are no carriers available that deliver to this address." because the total of products added to the cart had more weight than the one I have configured in the Shipping weight part. I have configured ONLY up to 2 KG, so any other that goes beyond the 2 KG will show the "There are no carriers available that deliver to this address." error until the products in the shopping cart are equal or less than 2 KG. Probably this is NOT your case, and this is not your problem, but I want to tell you this if probably could help Link to comment Share on other sites More sharing options...
kimoshop Posted February 11, 2012 Share Posted February 11, 2012 Try adding this to your config/config.php: /* Improve PHP configuration to prevent issues */ ini_set('memory_limit','96M'); Link to comment Share on other sites More sharing options...
a_smith Posted February 11, 2012 Share Posted February 11, 2012 I hav the same issue. Had all configured and working. Now I have upgraded my shop to 1.4.7. Whatever I do I have no carriers at checkout. Even when create a new carrier/costs/limits etc.. still it wont appear at checkout. Isn't that 1.4.7 is having some issue? Link to comment Share on other sites More sharing options...
edwiny Posted February 12, 2012 Share Posted February 12, 2012 I am having the same issue of :"there are no carriers available that deliver to this address." I am using UPS Ground as my only carrier. This is a problem that comes up consistently with larger orders. Smaller orders are handled fine. I have configured everything as described above but get this issue with larger orders. Not sure if this ties into the $ value of the order or the Weight of the total products ordered. I am using UPS Ground for my carrier only. Weight range is 0-20,000 lbs. Price range is 0-20,000 dollars. Please help as some potential customers have given up on checking out. I am running Prestashop 1.4.7. Edwin Link to comment Share on other sites More sharing options...
edwiny Posted February 13, 2012 Share Posted February 13, 2012 I just wanted to provide an update to the No Carriers available Issue. I am using UPS as my sole carrier and utilizing Prestashop UPS module. As described previously, the error only occured with larger orders. I had hypothesized that it may be due to $ range or weight range issue, but I made sure the Dollar range and weight range were very broad. Within the UPS module, there is a calculation mode: You must choose All items in one package OR split one item per package. Since with larger order with 10-15 items, we were looking at a total weight >100 lbs. Once I changed the calculation mode from All Items in one package --------> Split one item per package, the problem was Fixed. I am now able to process large orders. Perhaps UPS has a limit to how many pounds one package can weigh. However now with Split One Item Per Package, the shipping cost has gone up by roughly 5%. Any suggestions from anyone on a better work around since I don't ship One Item per package. Thanks again, and I hope the above helps someone. Edwin Link to comment Share on other sites More sharing options...
umpirsky Posted March 15, 2012 Share Posted March 15, 2012 Same issue here There are no carriers available that deliver to this address. Anyone fixed this? Link to comment Share on other sites More sharing options...
jeafgilbert Posted March 30, 2012 Share Posted March 30, 2012 You have to select Carrier's Zone(s), set its fee on Shipping parent tab, set Price and/or Weight ranges. Link to comment Share on other sites More sharing options...
hindjgv Posted April 5, 2012 Share Posted April 5, 2012 Hi all, I got this issue and break my head for couple of days.. finally figured out!! Please make sure to add the exact store address on your store contact information tab(especially Zipcode on contact informatin should be on your country's zipcode list!). If it is well set, then check is there any field available on your shipping carreir module to enter zipcode or they may have field called Source of package... In "Aupost" Prestashop module, they have this field and i left blank without noticing it. Thus makes the issue at my end and finally figured out by analysing entire code.!!! If anyone has further queries on prestashop issues, please get in touch with me at venki [at] navabrindsol.com. Thanks, Venki. N Link to comment Share on other sites More sharing options...
REDeyeJEDI85 Posted June 27, 2012 Share Posted June 27, 2012 Hello everyone, I'm having this problem as well while using the Fedex Module and nothing I have read in any of the forums has solved my problem. I have configured the Carriers, Countries, Zones, States, Price Ranges, and Weight Ranges. I've added Handling and Fees in the main Shipping Tab. The Fedex Shipping module says that it is configured and online The only way that I can get it to appear is to set Fedex carrier to Free Shipping. Which completely defeats the purpose of using it. Any help that could be provided would be greatly appreciated as I have spent the last two days trying to figure this out. Link to comment Share on other sites More sharing options...
REDeyeJEDI85 Posted June 27, 2012 Share Posted June 27, 2012 Hello everyone, I have solved my problem. It appears that once you install the Fedex Module if you go in and edit any of the carrier details Shipping > Carriers it will cause the module to break. I found the following helpful hint: "... what I was doing was going to >>Back Office >> Shipping >> Carriers and then going into “FedEx Ground” for example, and adding a description like (3 to 5 day) to it, and then simply save this. It was doing this simple task, that was breaking the shipping from working, and all it would give me in the front end checkout was something “There are no available carriers for your region” or something to that degree. (Also,) Simply going into Back Office >> Shipping >> Carriers >> FedEx Ground and not making ANY changes and just clicking on the SAVE button seems to also ruin the FedEx Ground option from the front end of my cart." to see original article http://www.neboagency.com/blog/prestashop-fedex-module/ The above quote is from the March 18 2010 Comment from Enigmarokker So with this in mind what I did to SOLVE the problem was the following: >Wrote down all my settings for Fedex Module >Uninstalled Fedex Module completely >Reinstalled Fedex Module >Configured Fedex Module with settings >Problem solved Hope this helps some of you that are having this issue as well. message me if you have questions. Link to comment Share on other sites More sharing options...
gregor92 Posted July 18, 2012 Share Posted July 18, 2012 Hello everyone, I have solved my problem. It appears that once you install the Fedex Module if you go in and edit any of the carrier details Shipping > Carriers it will cause the module to break. I found the following helpful hint: to see original article http://www.neboagenc...p-fedex-module/ The above quote is from the March 18 2010 Comment from Enigmarokker So with this in mind what I did to SOLVE the problem was the following: >Wrote down all my settings for Fedex Module >Uninstalled Fedex Module completely >Reinstalled Fedex Module >Configured Fedex Module with settings >Problem solved Hope this helps some of you that are having this issue as well. message me if you have questions. I've been having this same exact problem, however these steps did not correct my problem. Does anyone else have any ideas on this? Link to comment Share on other sites More sharing options...
Queenfan.nl Posted July 20, 2012 Share Posted July 20, 2012 My problem was with the country Italy. The setting for states was set to YES. Contains states: Yes No When i set it to NO the problem was solved and could i choose the carrier again. I had no problems with other countries before, only Italy because of the states setting. good luck. hope this helps Link to comment Share on other sites More sharing options...
MARJAN Posted August 10, 2012 Share Posted August 10, 2012 i reset the theme and solved problem. I use Cash on delivery (COD) v0.4 by PrestaShop, Link to comment Share on other sites More sharing options...
MeowsTheTime Posted August 22, 2012 Share Posted August 22, 2012 Using the UPS Module and have acquired my API through UPS.....still having the error "No Carriers Available That Deliver to this address". I realized that it was happening only on weights exceeding UPS Ground weight. So I thought maybe I should get API from UPS freight? (My shipping charges are calculated by weight and calculated through UPS.) Think that would solve the issue? Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 22, 2012 Share Posted August 22, 2012 Hello MeowsTheTime, Thank you for the message. Have you configured your UPS shipping settings to accept higher weights. Which UPS Shipping options have you set up other than UPS ground? Link to comment Share on other sites More sharing options...
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