kadsyl2011 Posted December 21, 2011 Share Posted December 21, 2011 Hi All, my website is www.fouraysconcepts.com and just installed prestashop 1.4.5.1 but keep getting error below if I attempt openning the front office. Please can anyone help me solve this. Warning: include(\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\plugins\modifier.escape.php) [function.include]: failed to open stream: No such file or directory in\\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\compile\cb2fbb57cc23adaafeee70e9632dc612408cd5af.file.blocktags.tpl.php on line 20 Warning: include() [function.include]: Failed opening '\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\plugins\modifier.escape.php' for inclusion (include_path='.;C:\php5\pear') in\\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\compile\cb2fbb57cc23adaafeee70e9632dc612408cd5af.file.blocktags.tpl.php on line 20 Tags Thanks. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 22, 2011 Share Posted December 22, 2011 go to your back office, preference-->performance--> set smarty to Yes, force compile. (recreate smarty cache of .tpls) Try your front office again... Make sure after testing, you set smarty to No, force compile. Link to comment Share on other sites More sharing options...
kadsyl2011 Posted December 25, 2011 Author Share Posted December 25, 2011 go to your back office, preference-->performance--> set smarty to Yes, force compile. (recreate smarty cache of .tpls) Try your front office again... Make sure after testing, you set smarty to No, force compile. go to your back office, preference-->performance--> set smarty to Yes, force compile. (recreate smarty cache of .tpls) Try your front office again... Make sure after testing, you set smarty to No, force compile. Tried as you described but it still is not openning, please advice Link to comment Share on other sites More sharing options...
kadsyl2011 Posted December 25, 2011 Author Share Posted December 25, 2011 Tried as you described but it still is not openning, please advice Warning: include(\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\plugins\modifier.escape.php) [function.include]: failed to open stream: No such file or directory in\\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\compile\cb2fbb57cc23adaafeee70e9632dc612408cd5af.file.blocktags.tpl.php on line 20 Warning: include() [function.include]: Failed opening '\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\plugins\modifier.escape.php' for inclusion (include_path='.;C:\php5\pear') in\\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\compile\cb2fbb57cc23adaafeee70e9632dc612408cd5af.file.blocktags.tpl.php on line 20 Tags: again showing same error Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 26, 2011 Share Posted December 26, 2011 I searched, and searched, I found this and hope it helps! http://www.prestashop.com/forums/topic/121201-solved-blank-white-front-office-after-installation/ in this solved thread, the permissions for the folder were not set correctly. Link to comment Share on other sites More sharing options...
kadsyl2011 Posted December 28, 2011 Author Share Posted December 28, 2011 Thanks elpatron, solved that problem but have a problem with changing my template. Did change it using the backoffice but the animated banner is not showing. Check my website: www,fouraysconcepts.com and the template is supposed to show as below. Missing from my website is the animated banner as below, what do I do or How can I change my template from the ftp programe by uploading the new template files? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 28, 2011 Share Posted December 28, 2011 you should go to the template provider for the best support... and since you are upgrading, why didn't you go to 1.4.6.2? also, did the thread I provide solve the problem? if so mark your topic [resolved] suerte! Link to comment Share on other sites More sharing options...
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