(SOLVED) Invalid new order state???????

[thehandlestudio]

Hi,

My shop is nearly ready for launch and I was doing some test orders and everthing was fine no problems at all, then on my next test after I complete the credit card details I get a blank screen with Invalid new order state message at the top. Now I am stuck in what to do as I am pulling my hair out with this of what I have left..

Hope you can help soon,

Mark..

[thehandlestudio]

Has anyone got any ideas on this please???

Thanks,

Mark..

[thehandlestudio]

Anyone???? I am willing to pay a small fee also to have this problem sorted


Thanks,

Mark..

[thehandlestudio]

I am on the verge of deleting 3 months of work if I can't get this to work, please is there anyone who can help me???

Thanks,

Mark..

[thehandlestudio]

I guess there isn't anyone....So delete it is..........

[prestabase]

thehandlestudio,

Can you paste the error message here? Or can you provide us with the URL so we all can test this?

[thehandlestudio]

When I click submit, where it should say about your order confirmation I get a message saying 'Invalid new order state' at the top of the page.
The url that it gives is only the url for the payment screen, please go to www.handlestudio.co.uk and do a test order to see the error.
I also don't get a order confirmation in the back office either. Hope you can help.

Thanks,

Mark.

[thehandlestudio]

anyone please??????

[Slade]

I did a test order and got all the way to paypal where it asked for my CC info. Where exactly is the problem cause I'm not seeing it.

[thehandlestudio]

it is when you pay via the credit card module, the problem occurs when you have inserted your card details then click submit, cheque is ok, paypal is ok and google is ok.

Thanks,

Mark.

[thehandlestudio]

Could someone please take alook at this piece of code below as to the error I seem to have while trying to submit a test order with paying with a credit card, this is in the classes/orderhistory.php file


/* Change invoice number of order ? */
$newOS = new OrderState(intval($new_order_state));
$order = new Order(intval($id_order));
if (!Validate::isLoadedObject($newOS) OR !Validate::isLoadedObject($order))
die(Tools::displayError('Invalid new order state'));
if ($newOS->invoice AND !$order->invoice_number)
$order->setInvoice();
if ($newOS->delivery AND !$order->delivery_number)
$order->setDelivery();
Hook::postUpdateOrderStatus(intval($new_order_state), intval($id_order));

The highlighted piece is the error I am getting does anyone know why this is??

Regards,

Mark.

[Floobynooby]

Why not just turn off the credit card module for the moment until the problem is resolved. You can pay with credit card through paypal and debit card. You don't need a paypal account to use paypal as a payment gateway if you are a customer.

[thehandlestudio]

I know, but I would like to get this sorted before the site went live but no one seems to know what the problemis.

Thanks,

Mark.

[thehandlestudio]

I have found this message 'Invaild new order state' in Orderhistory.php, could someone PLEASE tell me why this appears after clicking the submit button after paying with credit card. No order shows in back office either which is related to this I think.

Regards,

Mark.

[thehandlestudio]

This is now solved by deleting the whole thing and starting again, 3 months of work down the pan. Thanks for the support.

Mark..

[gonebdg - webindoshop.com]

Where is support forum ?

I just finished adding a new state then i make a modification module base on Bank Wire module to give an ability for my customer to pay via local bank

When i testing it with my new product download and also product non-download, i've got this problem too!
"Invalid new order state"

If i'm going back, my cart is empty

How can i solve this problem ?

[shaiss]

This might be a bit late, but home this helps
http://www.prestashop.com/forums/viewreply/111721/