acey Posted September 7, 2011 Share Posted September 7, 2011 Hello. Having a problem with one of my sites whereby you go to a product, scroll down and where you'll normally choose what categories the product should go into, it only displays the home category then underneath are rotating arrows as though it's trying to load. Please see attachment. Your assistance is appreciated. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 7, 2011 Share Posted September 7, 2011 Hi acey, Have you tried clearing your browser's cache and reloading the page? -Mike Link to comment Share on other sites More sharing options...
acey Posted September 7, 2011 Author Share Posted September 7, 2011 Sure have. Tried it on 3 browsers on this PC and also tried it on 2 other PCs including one at home. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 7, 2011 Share Posted September 7, 2011 And what version of PrestaShop are you using? Link to comment Share on other sites More sharing options...
acey Posted September 7, 2011 Author Share Posted September 7, 2011 1.4.4.0 Link to comment Share on other sites More sharing options...
amocave Posted September 8, 2011 Share Posted September 8, 2011 I have the same issue on version 1.4.4.1 Link to comment Share on other sites More sharing options...
bocco Posted September 8, 2011 Share Posted September 8, 2011 Have you tried generate .htacess under Tools/Generators? Link to comment Share on other sites More sharing options...
acey Posted September 8, 2011 Author Share Posted September 8, 2011 Yes, doesn't work. Link to comment Share on other sites More sharing options...
amocave Posted September 12, 2011 Share Posted September 12, 2011 Check that you have all files in the /js folder. Mine were missing and after I copied them in the folder, the tree worked. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 12, 2011 Share Posted September 12, 2011 Hi acey, Please let me know if amocave's suggestion works for you! -Mike Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now