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Email problem


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Firs of all i`m very glad to use these program!All my respect for you guys.

I have a strange problem with my email.

When someone make a order they don`t receive any e-mail.

I configure the email module, the email settings all but nothing.

Can someone help me please?

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Hi,

 

Some questions to help you:

 

1. Do you use SMTP or mail() function?

2. Does the problem is only for orders emails or for all emails?

3. Doest mail() function is disabled on your hosting, or port 25 blocked by firewall, or smtp not defined in php.ini?

 

Best regards,

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  • 4 weeks later...

Azzido

 

For security some ISP blocks the generic user [email protected] so you are not able to use really the mail() function.

The funtion will return a 1 as it was OK but you won´t get any email anyway since the blocking process happens downstream the process.

 

You should try the SMTP option. You just need to set up a dummy account with a small quota such as [email protected] and use it there. This is used just to send emails through.

 

regards

Gastón 

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