unden20 Posted August 15, 2011 Share Posted August 15, 2011 I bought my Prestashop template and downloaded it to my computer, I than got on my host's cPanel and went to FTP Unlimited where i am able to extract the template files and bring them up on the url page. After downloading them all I checked the url and got a message that said "This is a technical file included in your template package for security reasons. Please refer to technical documentation for the correct path to your template index file." Host Monster told me to contact prestashop on the correct way to install; now I don't know what to do. Any ideas? Thanks Link to comment Share on other sites More sharing options...
PrestaSupport Posted August 15, 2011 Share Posted August 15, 2011 Host monster didn't give much of help =) They should know what the "tecnical issue problem is" altough it is there host. Try to instal via filezilla? see if its fifferent Link to comment Share on other sites More sharing options...
unden20 Posted August 16, 2011 Author Share Posted August 16, 2011 Host monster didn't give much of help =) They should know what the "tecnical issue problem is" altough it is there host. Try to instal via filezilla? see if its fifferent I do have filezilla but I have no idea about the Site Manager, or logging into my host/username/and password..That's what I don't understand about filezilla Link to comment Share on other sites More sharing options...
unden20 Posted August 16, 2011 Author Share Posted August 16, 2011 Host monster didn't give much of help =) They should know what the "tecnical issue problem is" altough it is there host. Try to instal via filezilla? see if its fifferent I deleted everything I did through host monster's ftp uploader and re-tried it on filezilla and got the same security message pop up Link to comment Share on other sites More sharing options...
shacker Posted August 17, 2011 Share Posted August 17, 2011 if is a template for ps 1.4, go to modules, administration, and use the module theme installer to install the theme Link to comment Share on other sites More sharing options...
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