Steffen Posted August 13, 2011 Share Posted August 13, 2011 Hi I wanted to download som files from Filezilla in order to edit them, but download failed. Some files can be downloaded while others won't. Any ideas what's wrong? Didn't have the problem the last time I tried.. Link to comment Share on other sites More sharing options...
tomerg3 Posted August 14, 2011 Share Posted August 14, 2011 The image you attached is too small to read, however, this has nothing to do with Prestashop. I suggest you contact your host and ask them. Link to comment Share on other sites More sharing options...
Steffen Posted August 18, 2011 Author Share Posted August 18, 2011 Sorry for the small image. You wouldn't be able to understand it anyways, unless you speak Danish The red letters are translated to: Could not read /da/payment.html for writing (I think) File transfer failed My host thinks it's cause I've changed the rights for the files, but I haven't done that. The last time I downloaded the files, I edited them in Dreamweaver and uploaded them again. Nothing else. It is only some files I cannot download. For example I can download and edit global.css and other files without problems.. Link to comment Share on other sites More sharing options...
tomerg3 Posted August 18, 2011 Share Posted August 18, 2011 This has nothing to do with Prestashop, permissions are only set by your server, check with your host. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 18, 2011 Share Posted August 18, 2011 Nondo, This is a FileZilla issue, not PrestaShop. However, a very common FileZilla issue you might have run into is that your target path is too long. Just to test it, try saving the files to a folder on your Desktop instead. And if that doesn't work, you'll have to go through your host and/or FileZilla. -Mike Link to comment Share on other sites More sharing options...
Steffen Posted August 19, 2011 Author Share Posted August 19, 2011 This is definitely a FileZilla issue. I just tried the same thing using Cyberduck instead, and there was no problems at all. I prefer FileZilla, so I'll continue to search for a solution. I'm not sure how to download to another folder/desktop. Right now it downloads to /My computer so the path is as short as it can be.. I'll post a solution if I find it before someone else who might read this. Thanks for all the replies so far! Appreciate it Link to comment Share on other sites More sharing options...
Steffen Posted November 12, 2011 Author Share Posted November 12, 2011 I wanna re-open this topic as I'm facing difficulties using Cyberduck (I stopped using FileZilla as I never found a solution). I'm trying to download my entire shop for backup, but it stops at 99,9% (or 163,5mb of 163,6mb). It lists some files like: 553 Prohibited file name: /modules/blockmyaccount\js\validation-form.js. But this particular file, for instance, doesn't even exist in modules/blockmyaccount.. Any ideas why it won't download the files from modules/blockmyaccount and other with the word blockmyaccount? They all say: 553 Prohibited file name: Thanks again Link to comment Share on other sites More sharing options...
tomerg3 Posted November 12, 2011 Share Posted November 12, 2011 Very odd, not sure why that would happen, but I don't know that FTP. You can create a backup of all the files instead of trying to FTP all the files, you may have a way to do it from the cpanel on your host, or, you can check out this backup module http://www.prestashop.com/forums/topic/55766-module-automatic-prestashop-backup-create-full-or-partial-backups-of-your-shop-on-the-server-or-sent-to-your-email/ Link to comment Share on other sites More sharing options...
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