TassaDarK Posted July 26, 2011 Share Posted July 26, 2011 I have been searching and didn't find anything. In my PS1.4 installation in localhost product info tab in the BO shows all correctly but in my online store, for some reason the categories tree doesn't show, don't load. The only thing i did recently was move the page to another directory (making the necessary changes to config.inc). See screenshots for more info: Help please, i'm totally lost. Link to comment Share on other sites More sharing options...
shokinro Posted July 26, 2011 Share Posted July 26, 2011 The only thing i did recently was move the page to another directory (making the necessary changes to config.inc). I don't know what exactly you did. The category tree is calling following script of admin folder admin/ajax_category_list.php If you did something related to that file, maybe that's the cause. Link to comment Share on other sites More sharing options...
TassaDarK Posted July 27, 2011 Author Share Posted July 27, 2011 The only thing i did recently was move the page to another directory (making the necessary changes to config.inc). I don't know what exactly you did. The category tree is calling following script of admin folder admin/ajax_category_list.php If you did something related to that file, maybe that's the cause. Thank you shokinro. It started to working again without touch anything hours later, i swear. Don't know what happened. PD: is there any way to change the topic title to SOLVED in this new forum? Link to comment Share on other sites More sharing options...
Liu Kang Posted July 28, 2011 Share Posted July 28, 2011 It is because of browser cache. Delete them all and try again. Link to comment Share on other sites More sharing options...
TassaDarK Posted July 28, 2011 Author Share Posted July 28, 2011 It is because of browser cache. Delete them all and try again. No, it's the first thing i tried. Tested in 3 browser and 2 computers and all was the same. I think maybe it was a server/php side cache thing. Thank you Link to comment Share on other sites More sharing options...
Liu Kang Posted July 28, 2011 Share Posted July 28, 2011 Firstly, go to YourRoot/tools/smarty/compile -> Delete all files here Secondly, delete all time browser cache (I am using FF4) And its ok. Lets try again. Link to comment Share on other sites More sharing options...
hikiko Posted August 8, 2011 Share Posted August 8, 2011 I get the same error than you, and I don´t know how to solve it. I moved the store from one directory to other, like you... so I think this is the problem... If you solved it, please, help me!!! Best regards, Juanma Link to comment Share on other sites More sharing options...
gamersmarket Posted August 10, 2011 Share Posted August 10, 2011 I have also this problem, please help. thank you in advance Link to comment Share on other sites More sharing options...
a-prods Posted December 22, 2011 Share Posted December 22, 2011 someone with a solution? i have the same probleme Link to comment Share on other sites More sharing options...
tingz Posted May 2, 2012 Share Posted May 2, 2012 someone with a solution? i have the same probleme I also have this problem. Link to comment Share on other sites More sharing options...
bullitt Posted May 2, 2012 Share Posted May 2, 2012 Hello, i've also this problem for two shop after an upgrade from 1.4.7.1 to 1.4.7.3 without another change; It's a sérious problem, anyone have a explanation ? (I've the french version) SOLVED: Our problem was that we lauched prestashop from our older admin folder. We have transfered the content of the admin folder of the upgrade in our usualy admin folder renamed to acceed to the back office After that the product tab run allright. I hope a newbie like me coul'd help someone with this soluce. It's justy a mistake. Link to comment Share on other sites More sharing options...
tingz Posted May 3, 2012 Share Posted May 3, 2012 Hello, i've also this problem for two shop after an upgrade from 1.4.7.1 to 1.4.7.3 without another change; It's a sérious problem, anyone have a explanation ? (I've the french version) SOLVED: Our problem was that we lauched prestashop from our older admin folder. We have transfered the content of the admin folder of the upgrade in our usualy admin folder renamed to acceed to the back office After that the product tab run allright. I hope a newbie like me coul'd help someone with this soluce. It's justy a mistake. Thanks you solution. But I'm not really understand how to solve it.. Would you mind step by step to tech me... Thanks .. Keith Link to comment Share on other sites More sharing options...
bullitt Posted May 5, 2012 Share Posted May 5, 2012 Hello, Excuse-me for my English cause i'm french After the upgrade, what is the folder yopu are used to acces to back office. You must acces to back office since the nex admin folder (renames et the end of the upgrade) Our mistake was to try to access to back office with our old admin folder. for not change favorite in IE, i've made a copy of the new admin folder to our old admin folder witch youre are usualy using (more files) I hope your problem was the same and you can solve it Link to comment Share on other sites More sharing options...
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