Error accessing PrestaShop 9 Back Office

[MAYCON HENRIQUE]

I need help with a PrestaShop 9.0.1, 8.2.3, 1.7.8.11  installation done through Softlocous on cPanel.

I installed cPanel on my server and purchased a Softlocous license because I'm not an advanced user and I use cPanel to manage my server.

Softlocous said the PrestaShop installation was successful, and in fact I can see it installed at this URL:

https://karytirze.fit

But for some reason I can't access the store's management panel that was installed at this address:

https://karytirze.fit/admin123

Can anyone help?

I already followed the tips in this community tutorial, but I noticed that all the files seem to have already been fixed in this latest version.

https://github.com/PrestaShop/PrestaShop/pull/38905/files

 

My server is Metal

O.S Alma Linux com Cpanel/WHM 

PHP is 8.3

 

[ComGrafPL]

Have you enabled debug mode to check issues? https://karytirze.fit still showing prestashop installation screen.

[MAYCON HENRIQUE]

 

I am currently attempting a manual installation, but I cannot get the installer to connect to the database I created in cPanel.

[Fabry]

Hi,

 

you have to delete or rename Install folder after installation before open the link of backoffice.