Tag Concierge Posted March 22 Share Posted March 22 (edited) Google Tag Manager Consent Mode Banner Free - consent mode v2 compatible Lightweight (1.9 kB) Consent/Cookies Banner compatible with GTM Consent Mode dedicated for Prestashop. User-friendly PrestaShop module designed to integrate Google Tag Manager Consent Mode seamlessly into your website. It offers a simple and efficient way for website owners to comply with cookie and privacy regulations like GDPR and CCPA, by enabling visitors to select their cookie preferences easily. You can download the latest version from attached zip or download it directly from release on GitHub. tag-concierge-gtm-consent-mode-banner-free-1.1.3.zip Features Simple Setup: Integrate with Google Tag Manager with minimal configuration. Customizable Consent Banner: Tailor the appearance and message of your consent banner. User Preference Control: Allows users to specify their consent for different types of cookies (e.g., necessary, analytics, marketing). Compliance with Privacy Laws: Helps in making your website compliant with GDPR, CCPA, and other privacy regulations. Lightweight and Fast: Designed to be non-intrusive and does not affect your website's load time. Installation Upload or install `Google Tag Manager Consent Mode Banner Free` plugin from zip. Activate the module through the `Modules` menu in PrestaShop back office. That's it! Consent State will be pushed to DataLayer adhering to Consent Mode API Use module settings to customize the content and consent settings. Optionally use plugin settings to install GTM snippets Frequently Asked Questions How to inject GTM tracking snippet? By default this plugin push consent information to the GTM DataLayer object that can be installed by other plugins or directly in the theme code. It can also embed GTM snippets, go to settings to configure it. Do I need to configure anything in GTM to enable consent mode Once your Consent Banner is deployed you need to review all your GTM tags to ensure they have correct consent checks settings. You can use Consent Overview screen to quickly review and update tags. [Read more here] Screenshots Consent Banner in action Consent Banner displayed as modal Consent Banner displayed as bar without "wall" Consent Banner settings screen with all consent types listed Consent Banner basic settings Consent Banner banner content settings Consent Banner GTM snippets settings Consent Banner custom css settings Consent Banner consent types settings Troubleshooting In case of any problems with configuration or integration, feel free to contact us at [email protected]. Edited May 31 by Tag Concierge new release (see edit history) 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted March 26 Author Share Posted March 26 Version 1.0.1 has been released, changes: added docs url changed logo tag-concierge-gtm-consent-mode-banner-free-1.0.1.zip 1 1 Link to comment Share on other sites More sharing options...
tek231 Posted March 27 Share Posted March 27 hi i dont use gtm. i only use google tags. can i still use your module. Link to comment Share on other sites More sharing options...
tek231 Posted March 27 Share Posted March 27 i testes it in the dev site. i get this message on tag assist "A tag read consent state before a default was set " Link to comment Share on other sites More sharing options...
Tag Concierge Posted March 27 Author Share Posted March 27 (edited) 3 hours ago, tek231 said: hi i dont use gtm. i only use google tags. can i still use your module. Hello, thank you for interest. Actually yes, you can use this module since we push consent values using gtag() function. 24 minutes ago, tek231 said: i testes it in the dev site. i get this message on tag assist "A tag read consent state before a default was set " Could you please provide your dev site url? Edited March 27 by Tag Concierge (see edit history) Link to comment Share on other sites More sharing options...
tek231 Posted March 27 Share Posted March 27 (edited) i have sent you the link via dm Edited March 27 by tek231 (see edit history) Link to comment Share on other sites More sharing options...
tek231 Posted March 30 Share Posted March 30 The module works many thanks 1 Link to comment Share on other sites More sharing options...
Tomin Posted April 2 Share Posted April 2 Does it support multiuple languages? Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 2 Author Share Posted April 2 (edited) On 4/2/2024 at 10:09 AM, Tomin said: Does it support multiuple languages? Hello, unfortunately for now only the pro version supports translation. /edit For clarity: the module allows for the introduction of any content within consent messages. What is lacking in the free version is the support for multilingual shops, meaning that the consent content configured will be the same for every language version of the store. Edited April 5 by Tag Concierge (see edit history) Link to comment Share on other sites More sharing options...
Ocul Posted April 5 Share Posted April 5 Buenas! Instalado y trabajando en PS 8.0.4. Gracias!! 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 5 Author Share Posted April 5 1 hour ago, Ocul said: Buenas! Instalado y trabajando en PS 8.0.4. Gracias!! Thank you for your feedback! We're glad to hear that you're happy with our extension for your online store. Supporting the growth of your ecommerce is our pleasure! 😊 Link to comment Share on other sites More sharing options...
Tomin Posted April 7 Share Posted April 7 (edited) Hi, I still got this message on analytics, what I am missing? Edited April 8 by Tomin formating (see edit history) Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 9 Author Share Posted April 9 On 4/7/2024 at 11:39 AM, Tomin said: Hi, I still got this message on analytics, what I am missing? Hello Tomin, what is your setup - Google Tag or GTM? Have you enabled consent mode in your tags setup? Link to comment Share on other sites More sharing options...
tek231 Posted April 10 Share Posted April 10 19 hours ago, Tag Concierge said: Hello Tomin, what is your setup - Google Tag or GTM? Have you enabled consent mode in your tags setup? i am getting same message as tomin .. analytics.. what your mean by enabled consent mode ? Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 12 Author Share Posted April 12 On 4/10/2024 at 5:49 AM, tek231 said: i am getting same message as tomin .. analytics.. what your mean by enabled consent mode ? On 4/7/2024 at 11:39 AM, Tomin said: Hi, I still got this message on analytics, what I am missing? Please verify if the problem still occurs. Version 1.0.2 has been released, changes: project structure optimization fixed issue with conflicting PrestaShop theme stylesheets tag-concierge-gtm-consent-mode-banner-free-1.0.2.zip Link to comment Share on other sites More sharing options...
Tomin Posted April 17 Share Posted April 17 (edited) Mmm, strangely on 1.0.2 popup or bar isn't appearing on FO on PS1.7.7.8 Edited April 17 by Tomin (see edit history) Link to comment Share on other sites More sharing options...
tek231 Posted April 17 Share Posted April 17 (edited) 13 hours ago, Tomin said: Mmm, strangely on 1.0.2 popup or bar isn't appearing on FO on PS1.7.7.8 doesn't work for me any more .. no popup in version 1.0.2 Edited April 17 by tek231 (see edit history) Link to comment Share on other sites More sharing options...
kamppa Posted April 17 Share Posted April 17 Does not work with Prestashop 1.6.1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 19 Author Share Posted April 19 On 4/17/2024 at 10:59 AM, Tomin said: Mmm, strangely on 1.0.2 popup or bar isn't appearing on FO on PS1.7.7.8 On 4/17/2024 at 8:24 PM, tek231 said: doesn't work for me any more .. no popup in version 1.0.2 Hello, I'm very sorry for the inconvenience, we are working on it. Do you see all hooks listed on screenshot below? Especially actionFrontControllerSetMedia, we have fixed assets loading in the latest version. On 4/17/2024 at 8:51 PM, kamppa said: Does not work with Prestashop 1.6.1 Hello, what php version do you use? Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 19 Author Share Posted April 19 Version 1.0.3 has been released, changes: Consent Banner library upgrade to 1.1.0 version fixed issue with module upgrade - now hooks are refreshed during upgrade tag-concierge-gtm-consent-mode-banner-free-1.0.3.zip @Tomin @tek231 that version fixes your issue. Link to comment Share on other sites More sharing options...
kamppa Posted April 19 Share Posted April 19 8 hours ago, Tag Concierge said: Hello, what php version do you use? 7.0. Higher is not supported by Prestashop 1.6.1. Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 20 Author Share Posted April 20 7 hours ago, kamppa said: 7.0. Higher is not supported by Prestashop 1.6.1. Okay, thank you for information. We are working on it, it's very likely that we can downgrade PrestaShop version requirement to 1.6 and PHP version to 5.6. Link to comment Share on other sites More sharing options...
Tomin Posted April 23 Share Posted April 23 On 4/19/2024 at 4:51 PM, Tag Concierge said: Version 1.0.3 has been released, changes: Consent Banner library upgrade to 1.1.0 version fixed issue with module upgrade - now hooks are refreshed during upgrade tag-concierge-gtm-consent-mode-banner-free-1.0.3.zip 67.31 kB · 6 downloads @Tomin @tek231 that version fixes your issue. Yeah, this one solves it. Thank you 1 Link to comment Share on other sites More sharing options...
Tomin Posted April 23 Share Posted April 23 To serve ad_personalization consent, I need upgrade to PRO to add additional consent type? That's kinda basic need for ecomm 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 26 Author Share Posted April 26 Version 1.1.0 has been released, changes: required PrestaShop and PHP version downgraded to PrestaShop 1.6+ (from 1.7.1+) and PHP 5.6+ (from 7.1+) - still compatible with the latest PrestaShop version of course added ad_user_data and ad_personalization consents tag-concierge-gtm-consent-mode-banner-free-1.1.0.zip On 4/19/2024 at 7:10 PM, kamppa said: 7.0. Higher is not supported by Prestashop 1.6.1. Version 1.1.0 is compatible with PrestaShop 1.6+. On 4/23/2024 at 3:32 PM, Tomin said: Yeah, this one solves it. Thank you Great! On 4/23/2024 at 4:59 PM, Tomin said: To serve ad_personalization consent, I need upgrade to PRO to add additional consent type? That's kinda basic need for ecomm You are right, we've added ad_user_data and ad_personalization consents in the free version as this is ecommerce basic need. Thank you for feedback. Here are our content suggestions (for those users who update, they will have to fill in form with two mentioned consent types): 1 Link to comment Share on other sites More sharing options...
Tomin Posted April 29 Share Posted April 29 So far so good. Any idea regarding "A tag read consent state before a default was set"? Link to comment Share on other sites More sharing options...
Tag Concierge Posted April 29 Author Share Posted April 29 15 minutes ago, Tomin said: So far so good. Any idea regarding "A tag read consent state before a default was set"? This may be due to the order in which the script is loaded. Please make sure our initial script is loaded before your gtm/gtag. If you need help, share the URL of your store in DM or at [email protected] and we will debug it. Link to comment Share on other sites More sharing options...
the.rampage.rado Posted May 4 Share Posted May 4 I'm using PS 1.6 and Warehouse theme. When I click on Customize the checkboxes are not displayed as in your demo but are up/down arrows. I'm using the latest version from github. Link to comment Share on other sites More sharing options...
Tag Concierge Posted May 10 Author Share Posted May 10 On 5/5/2024 at 1:34 AM, the.rampage.rado said: I'm using PS 1.6 and Warehouse theme. When I click on Customize the checkboxes are not displayed as in your demo but are up/down arrows. I'm using the latest version from github. Hello, thank you for reporting. That issue has been fixed in 1.1.1 version. Version 1.1.1 has been released, changes: fixed checkbox field issue caused by PrestaShop jquery.uniform.js library tag-concierge-gtm-consent-mode-banner-free-1.1.1.zip 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted May 14 Author Share Posted May 14 Version 1.1.2 has been released, changes: fixed an issue related to asynchronous loading of the javascript library tag-concierge-gtm-consent-mode-banner-free-1.1.2.zip Link to comment Share on other sites More sharing options...
kittysgifts Posted May 15 Share Posted May 15 Hi! First of all thank you for your free version. Starting from today I started to get the analytics message again: (it's in Portuguese - but it's the same message that we where getting before 1.0.2 version). I had the 1.0.2 version so I've installed the new one (1.1.2) after getting the message again but it didn't solve it. My Prestashop shop is 8.1.5 version and I'm using PHP 8.1.28. Thanks in advance. Best Regards. Sónia Link to comment Share on other sites More sharing options...
the.rampage.rado Posted May 17 Share Posted May 17 (edited) Hi again, Little bit of inconvenience, not so much a bug: each save button only saves the section it's attached to. It is more instinctive to have those save everything on the page so not to loose customizations and time. And a warning on php8: Message: Constant TC_GTMCMB_VERSION already defined Location: modules/gtmconsentmodebannerfree/src/Install/ModuleTrait.php line 49 Edited May 20 by the.rampage.rado (see edit history) Link to comment Share on other sites More sharing options...
Tag Concierge Posted May 23 Author Share Posted May 23 On 5/15/2024 at 6:26 PM, kittysgifts said: Hi! First of all thank you for your free version. Starting from today I started to get the analytics message again: (it's in Portuguese - but it's the same message that we where getting before 1.0.2 version). I had the 1.0.2 version so I've installed the new one (1.1.2) after getting the message again but it didn't solve it. My Prestashop shop is 8.1.5 version and I'm using PHP 8.1.28. Thanks in advance. Best Regards. Sónia Hello Sónia, please contact us on [email protected], we need additional information to diagnose this problem. On 5/17/2024 at 7:59 PM, the.rampage.rado said: Hi again, Little bit of inconvenience, not so much a bug: each save button only saves the section it's attached to. It is more instinctive to have those save everything on the page so not to loose customizations and time. And a warning on php8: Message: Constant TC_GTMCMB_VERSION already defined Location: modules/gtmconsentmodebannerfree/src/Install/ModuleTrait.php line 49 Thank you for feedback, we will fix warning issue in upcoming release. We are still improving our module, and definitely the backoffice user experience will be improved too, thanks for your suggestion. Link to comment Share on other sites More sharing options...
Tag Concierge Posted May 31 Author Share Posted May 31 Version 1.1.3 has been released, changes: fixed a consent update event order, issue related to custom GTM triggers fixed redefinition of constant tag-concierge-gtm-consent-mode-banner-free-1.1.3.zip 1 Link to comment Share on other sites More sharing options...
kittysgifts Posted June 7 Share Posted June 7 It's all ok now after updating the module. Thanks again 😀 1 Link to comment Share on other sites More sharing options...
MDinternet Posted June 11 Share Posted June 11 MAGNIFICO. Funcional a la primera, es todo lo que se necesita para complir con la estúpida legislación europea de "toquemos las narices aún más a los ciudadanos; nada puede salir mal" sobre cookies. Gracias por tu trabajo!!! --- EXCELLENT. Functional at first time, it is all that is needed to comply with the stupid European legislation of "let's poke the citizens' noses even more; nothing can go wrong" on cookies. Thank you for your work!!! 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted June 11 Author Share Posted June 11 On 6/7/2024 at 1:28 PM, kittysgifts said: It's all ok now after updating the module. Thanks again 😀 1 hour ago, MDinternet said: MAGNIFICO. Funcional a la primera, es todo lo que se necesita para complir con la estúpida legislación europea de "toquemos las narices aún más a los ciudadanos; nada puede salir mal" sobre cookies. Gracias por tu trabajo!!! --- EXCELLENT. Functional at first time, it is all that is needed to comply with the stupid European legislation of "let's poke the citizens' noses even more; nothing can go wrong" on cookies. Thank you for your work!!! Thank you so much for your kind words! I'm glad to hear that the module is working well and meeting your needs. 1 Link to comment Share on other sites More sharing options...
hdebeuf Posted June 17 Share Posted June 17 Hello, The plugins is amazing thank you for the great work. I was wondering if there is a way to enable a user to edit his preferences by adding a link to the privacy policy page. Does the plugin support that? Thank you. Best regards, 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted June 21 Author Share Posted June 21 On 6/17/2024 at 10:11 PM, hdebeuf said: Hello, The plugins is amazing thank you for the great work. I was wondering if there is a way to enable a user to edit his preferences by adding a link to the privacy policy page. Does the plugin support that? Thank you. Best regards, Hello, thank you for feedback Yes, you can achieve this by adding url like this, with #consent-banner-settings: Opening url like below can be also placed on your privacy policy page: <a href="#consent-banner-settings">change consent preferences</a> You can check it on our demo page in footer section - https://demo-prestashop.tagconcierge.com/. Link to comment Share on other sites More sharing options...
elly63 Posted June 25 Share Posted June 25 hi, I installed the initial version and now I should update it to the latest one you released. Should I uninstall the old one and install the new one or is there some other procedure? Thanks in advance and thanks for the free help Link to comment Share on other sites More sharing options...
Tag Concierge Posted June 25 Author Share Posted June 25 1 hour ago, elly63 said: hi, I installed the initial version and now I should update it to the latest one you released. Should I uninstall the old one and install the new one or is there some other procedure? Thanks in advance and thanks for the free help Hello, you can just upload the latest version. Upgrades from 1.x to 1.y have backward compatibility. Link to comment Share on other sites More sharing options...
LlerPacios Posted July 7 Share Posted July 7 He provat varis i aquest és el que m'ha funcionat millor. Gràcies I have tried several and this is the one that has worked best for me Thank you 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted July 8 Author Share Posted July 8 On 7/7/2024 at 6:05 PM, LlerPacios said: He provat varis i aquest és el que m'ha funcionat millor. Gràcies I have tried several and this is the one that has worked best for me Thank you Thank you for your feedback! We are very pleased that our module meets your expectations. Link to comment Share on other sites More sharing options...
Tommi99 Posted August 16 Share Posted August 16 Hi, Thanks for the module! Have you tested this with Microsoft Edge? I found it not working with MS Edge - clicking the buttons (Accept all, Reject & Save preferences) do not work and the popup cannot be closed. Customize button works as it opens new content inside the popup. This happens on my own install as well as your demo site - so it's not only my problem. I have Windows 11. The module works perfectly with Firefox and Chrome browsers. Link to comment Share on other sites More sharing options...
Tag Concierge Posted August 20 Author Share Posted August 20 On 8/16/2024 at 7:31 AM, Tommi99 said: Hi, Thanks for the module! Have you tested this with Microsoft Edge? I found it not working with MS Edge - clicking the buttons (Accept all, Reject & Save preferences) do not work and the popup cannot be closed. Customize button works as it opens new content inside the popup. This happens on my own install as well as your demo site - so it's not only my problem. I have Windows 11. The module works perfectly with Firefox and Chrome browsers. Hello @Tommi99, thank you for reporting. We will check this issue. Link to comment Share on other sites More sharing options...
Thecoffeelovers Posted August 22 Share Posted August 22 Hello and thanks for the module, What should be the hook for Prestashop 1.6.7 ? Many thanks, Camille Link to comment Share on other sites More sharing options...
Tag Concierge Posted August 23 Author Share Posted August 23 18 hours ago, Thecoffeelovers said: Hello and thanks for the module, What should be the hook for Prestashop 1.6.7 ? Many thanks, Camille Hello Camille, could you explain what do you mean? This module is compatible with PrestaShop 1.6.7. Link to comment Share on other sites More sharing options...
the.rampage.rado Posted August 23 Share Posted August 23 There is no PS 1.6.7 1 Link to comment Share on other sites More sharing options...
Tag Concierge Posted August 23 Author Share Posted August 23 2 minutes ago, the.rampage.rado said: There is no PS 1.6.7 Good point, I meant 1.6.x 1 Link to comment Share on other sites More sharing options...
Thecoffeelovers Posted August 23 Share Posted August 23 4 hours ago, Tag Concierge said: Hello Camille, could you explain what do you mean? This module is compatible with PrestaShop 1.6.7. I mean the hook like here on Prestashop 1.8 (see pic), they should be different on 1.6 ? Many thanks Link to comment Share on other sites More sharing options...
Tag Concierge Posted August 23 Author Share Posted August 23 1 minute ago, Thecoffeelovers said: I mean the hook like here on Prestashop 1.8 (see pic), they should be different on 1.6 ? Many thanks Yes, some of them will be different on 1.6.x. Module knows what version of PrestaShop is used and then uses proper hooks compatible with certain PrestaShop version. Link to comment Share on other sites More sharing options...
JoseAlmeida Posted September 7 Share Posted September 7 Hello everybody, Your module is excellent but when I click on 2 different pages the banner appears again. Do you know how I can solve it? Thank you very much Link to comment Share on other sites More sharing options...
Tag Concierge Posted September 9 Author Share Posted September 9 On 9/7/2024 at 3:52 PM, JoseAlmeida said: Hello everybody, Your module is excellent but when I click on 2 different pages the banner appears again. Do you know how I can solve it? Thank you very much Hello @JoseAlmeida, thank you for reporting. Could you please record screencast presenting this issue or provide me url of your store with example scenario to reproduce this error? Link to comment Share on other sites More sharing options...
farrvince Posted September 11 Share Posted September 11 Hello. First of all, thanks for the module. I have just one question. If someone customise de cookies, or simply reject, where do I know what they have chosen? What kind of effect will be over the site for them? Link to comment Share on other sites More sharing options...
Tag Concierge Posted September 11 Author Share Posted September 11 5 hours ago, farrvince said: Hello. First of all, thanks for the module. I have just one question. If someone customise de cookies, or simply reject, where do I know what they have chosen? What kind of effect will be over the site for them? Hello @farrvince, once specific consents have been given, they will be sent to the GTM container. The effect, loaded (or not) tags, depends on the Consent Mode configuration inside the container. You can see how to enable and configure Consent Mode here - https://docs.tagconcierge.com/article/59-how-to-configure-gtm-consent-mode. Link to comment Share on other sites More sharing options...
JoseAlmeida Posted September 25 Share Posted September 25 On 9/9/2024 at 6:13 PM, Tag Concierge said: Hello @JoseAlmeida, thank you for reporting. Could you please record screencast presenting this issue or provide me url of your store with example scenario to reproduce this error? Hello @Tag Concierge, Sorry but the same thing is happening. I send video attached. Whenever I click on 2 pages, the consent module opens again. Can you help me please? Thank you very much. Tinteiros e Toners Compativeis Reciclados Baratos - Google Chrome 2024-09-25 09-57-34.mp4 Link to comment Share on other sites More sharing options...
Tag Concierge Posted Sunday at 09:47 AM Author Share Posted Sunday at 09:47 AM On 9/25/2024 at 11:04 AM, JoseAlmeida said: Hello @Tag Concierge, Sorry but the same thing is happening. I send video attached. Whenever I click on 2 pages, the consent module opens again. Can you help me please? Thank you very much. Tinteiros e Toners Compativeis Reciclados Baratos - Google Chrome 2024-09-25 09-57-34.mp4 Hello @JoseAlmeida, thank you for screen cast. I see that you uninstalled our module, unfortunately without the module installed I am not able to check what the problem is. Link to comment Share on other sites More sharing options...
JoseAlmeida Posted Monday at 08:48 AM Share Posted Monday at 08:48 AM 22 hours ago, Tag Concierge said: Hello @JoseAlmeida, thank you for screen cast. I see that you uninstalled our module, unfortunately without the module installed I am not able to check what the problem is. Unfortunately I had to uninstall it because every time I made 2 clicks the consent banner appeared as shown in the video. Anyway, I already reinstalled it. Could you help me? I am very grateful for all the support. Link to comment Share on other sites More sharing options...
the.rampage.rado Posted Monday at 10:53 AM Share Posted Monday at 10:53 AM The problem is probably with some local caching.@Tag Concierge do you plan on introducing multilang to the free version? Link to comment Share on other sites More sharing options...
JoseAlmeida Posted Monday at 12:58 PM Share Posted Monday at 12:58 PM 2 hours ago, the.rampage.rado said: The problem is probably with some local caching.@Tag Concierge do you plan on introducing multilang to the free version? Hello @the.rampage.rado Unfortunately they have nothing to do with caching. Because we tested it on several devices. The situation only occurs on certain occasions. Sometimes it works normally. Link to comment Share on other sites More sharing options...
Tag Concierge Posted Monday at 09:01 PM Author Share Posted Monday at 09:01 PM 12 hours ago, JoseAlmeida said: Unfortunately I had to uninstall it because every time I made 2 clicks the consent banner appeared as shown in the video. Anyway, I already reinstalled it. Could you help me? I am very grateful for all the support. Hello @JoseAlmeida, of course we can support you, but I still don't see our module loading in your store. 10 hours ago, the.rampage.rado said: The problem is probably with some local caching.@Tag Concierge do you plan on introducing multilang to the free version? Hello @the.rampage.rado, unfortunately, at this time we have no plans to extend the functionality of the free version. 7 hours ago, JoseAlmeida said: Hello @the.rampage.rado Unfortunately they have nothing to do with caching. Because we tested it on several devices. The situation only occurs on certain occasions. Sometimes it works normally. I would rather aim at the theory that some other module or some custom javascript code of the template for some reason clears the localStorage, where we keep the information about given consents, so the banner not having this information loads again. Link to comment Share on other sites More sharing options...
JoseAlmeida Posted Tuesday at 02:58 PM Share Posted Tuesday at 02:58 PM 17 hours ago, Tag Concierge said: Hello @JoseAlmeida, of course we can support you, but I still don't see our module loading in your store. Hello @the.rampage.rado, unfortunately, at this time we have no plans to extend the functionality of the free version. I would rather aim at the theory that some other module or some custom javascript code of the template for some reason clears the localStorage, where we keep the information about given consents, so the banner not having this information loads again. Hello,@Tag Concierge I apologize, as I had to disconnect again because my customers complain a lot. However now it doesn't happen, but after several clicks it will happen again. Could this be a limitation of the free module? Link to comment Share on other sites More sharing options...
Tag Concierge Posted Tuesday at 08:36 PM Author Share Posted Tuesday at 08:36 PM 5 hours ago, JoseAlmeida said: Hello,@Tag Concierge I apologize, as I had to disconnect again because my customers complain a lot. However now it doesn't happen, but after several clicks it will happen again. Could this be a limitation of the free module? Hello @JoseAlmeida, I've replied to your ticket, although I would still like to publicly emphasize that this is not a limitation of the free version of the module, but as I wrote back, the problem is due to the AngarTheme template, which in its script deletes all the content of local storage, thus making our module think that the consents have not yet been defined by the user. I hope that together we can improve the theme so that it does not interfere with other modules, including ours Link to comment Share on other sites More sharing options...
JoseAlmeida Posted Wednesday at 09:01 AM Share Posted Wednesday at 09:01 AM 12 hours ago, Tag Concierge said: Hello @JoseAlmeida, I've replied to your ticket, although I would still like to publicly emphasize that this is not a limitation of the free version of the module, but as I wrote back, the problem is due to the AngarTheme template, which in its script deletes all the content of local storage, thus making our module think that the consents have not yet been defined by the user. I hope that together we can improve the theme so that it does not interfere with other modules, including ours Hello @Tag Concierge Thank you very much for your help. Do you know how I can resolve this? Thanks for all the support. I am very grateful. Link to comment Share on other sites More sharing options...
Tag Concierge Posted Wednesday at 09:27 AM Author Share Posted Wednesday at 09:27 AM 19 minutes ago, JoseAlmeida said: Hello @Tag Concierge Thank you very much for your help. Do you know how I can resolve this? Thanks for all the support. I am very grateful. Hello @JoseAlmeida, I would suggest two solutions, the first, if it's a paid template and you have the support of developers (or it's free and developers are open to requests ;)), then I would report it to them as something that interferes with the functioning of other PrestaShop modules. As a second solution, if you are working with some developer or feel comfortable with javascript yourself, you can try commenting out this line and verify that it has any impact on the performance of the template components. Further down in the code you can see that the script references specific keys from local storage, so this total cleanup may be redundant, but you need to verify this. Link to comment Share on other sites More sharing options...
JoseAlmeida Posted Wednesday at 10:56 AM Share Posted Wednesday at 10:56 AM 1 hour ago, Tag Concierge said: Olá@JoseAlmeida, eu sugeriria duas soluções, a primeira, se for um template pago e você tiver o suporte de desenvolvedores (ou for gratuito e os desenvolvedores estiverem abertos a solicitações ;)), então eu reportaria a eles como algo que interfere no funcionamento de outros módulos PrestaShop. Como uma segunda solução, se você estiver trabalhando com algum desenvolvedor ou se sentir confortável com javascript, você pode tentar comentar esta linha e verificar se ela tem algum impacto no desempenho dos componentes do template. Mais abaixo no código, você pode ver que o script faz referência a chaves específicas do armazenamento local, então essa limpeza total pode ser redundante, mas você precisa verificar isso. Hello @Tag Concierge Unfortunately we do not have assistance on this topic. We're not even inside JavaScript. Could you suggest someone to solve the problem? Link to comment Share on other sites More sharing options...
Tag Concierge Posted Wednesday at 11:49 AM Author Share Posted Wednesday at 11:49 AM 50 minutes ago, JoseAlmeida said: Hello @Tag Concierge Unfortunately we do not have assistance on this topic. We're not even inside JavaScript. Could you suggest someone to solve the problem? We can help you with that, please contact us via [email protected]. Link to comment Share on other sites More sharing options...
JoseAlmeida Posted yesterday at 09:34 AM Share Posted yesterday at 09:34 AM 21 hours ago, Tag Concierge said: Podemos ajudar você com isso, entre em contato conosco pelo e-mail [email protected] . Hello, @Tag Concierge It really solved the problem, it was the same cache problem caused by another module. I don't know how to thank you. Thank you very much. You have an excellent module and excellent support service. I highly recommend! Link to comment Share on other sites More sharing options...
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