Damian Posted March 29, 2022 Share Posted March 29, 2022 Hi all! Some time ago I have installed ps_facebook module. After success setup and configure (module and Facebook fanpage) it synchronize whole my catalog (all turned on products) in a few days. Now I'm adding new products and editing existing but they aren't synchronizing to Facebook any more. I have reconnect module with Facebook account, I have reinstall module but still it won't synchronize new products. Does a module has a limit products to synchronize after first sync or Facebook has it? I see that "Last synchronization" doesn't show a date but some info/warning. I have checked how module setup this variable and in modules/ps_facebook/classes/Provider/ProductSyncReportProvider.php:63 throw an exception. I dump it and got a message: Client error response [url] https://facebook-api.psessentials.net/account/{$businessId}/reporting [status code] 404 [reason phrase] Not Found Response message has: Reporting for this facebook account not found! Expected behavior: Products number "Products in Facebook catalog" should equals to "Ready to synchronize". PrestaShop info: ver: 1.7.8.3 php: 7.4.28 ps_facebook: 1.16.0 I have report this on github #28058 but they send me here 🙂 Link to comment Share on other sites More sharing options...
Nickz Posted March 29, 2022 Share Posted March 29, 2022 Ask the developer about the abilities of that module How much time went by between Quote Some time ago I have installed ps_facebook module. After success setup and configure (module and Facebook fanpage) it synchronize whole my catalog (all turned on products) in a few days. Now I'm adding new products and editing existing but they aren't synchronizing to Facebook any more. Some time ago and Now I'm adding passed by? Link to comment Share on other sites More sharing options...
Damian Posted March 29, 2022 Author Share Posted March 29, 2022 Hm.. I think is more then a month. Link to comment Share on other sites More sharing options...
Nickz Posted March 29, 2022 Share Posted March 29, 2022 Ok What kind of server do you use? Look into serverstats look if the php verisons went up it is a good indicator. Link to comment Share on other sites More sharing options...
Damian Posted March 29, 2022 Author Share Posted March 29, 2022 I'm using VPS and run PS stack in a docker containers. Sorry but I don't understood what do you mean. Link to comment Share on other sites More sharing options...
Nickz Posted March 30, 2022 Share Posted March 30, 2022 9 hours ago, Damian said: I'm using VPS and run PS stack in a docker containers. If running a VPS with i.e Vestacp o another control panel they have update policies in place over cron jobs. 1 Link to comment Share on other sites More sharing options...
AleluÁ Posted May 3, 2022 Share Posted May 3, 2022 some one get works... PS_facebook it not working... Link to comment Share on other sites More sharing options...
ComGrafPL Posted May 4, 2022 Share Posted May 4, 2022 8 hours ago, AleluÁ said: some one get works... PS_facebook it not working... Devs working on the fixes for this module. You need to wait either use other module to connect FB or generate feed file. Link to comment Share on other sites More sharing options...
Damian Posted May 4, 2022 Author Share Posted May 4, 2022 @AleluÁ and @ComGrafPL thanks for yours replies. I have made a simple module to generate products feed for FB, etc. Link to comment Share on other sites More sharing options...
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