Dashboard button inactive

[ApNiklaus]

Hello everyone,

I take the liberty of writing to you, in order to request your follow-up to a bug that I encountered on my Prestashop 1.7 dashboard.

the buttons to display the stats no longer work and the loader at the top left of the page is displayed.

Attached is the screenshot of the dashboard screen.

Thanks for your feedback.

 

[musicmaster]

Very likely a javascript error. Check in your browser's console.

[pandorrah]

1.7.8.0 i have the same error after updating.
Console checked: 

38calendar.js:181 Uncaught ReferenceError: datepickerStart is not defined
    at updatePickerFromInput (calendar.js:181)
    at setPreviousDayPeriod (calendar.js:228)
    at HTMLButtonElement.<anonymous> (calendar.js:450)
    at HTMLButtonElement.dispatch (jquery-3.5.1.min.js:2)
    at HTMLButtonElement.v.handle (jquery-3.5.1.min.js:2)
updatePickerFromInput @ calendar.js:181
setPreviousDayPeriod @ calendar.js:228
(anoniem) @ calendar.js:450
dispatch @ jquery-3.5.1.min.js:2
v.handle @ jquery-3.5.1.min.js:2
calendar.js:181 Uncaught ReferenceError: datepickerStart is not defined
    at updatePickerFromInput (calendar.js:181)
    at setYearPeriod (calendar.js:271)
    at HTMLButtonElement.<anonymous> (calendar.js:446)
    at HTMLButtonElement.dispatch (jquery-3.5.1.min.js:2)
    at HTMLButtonElement.v.handle (jquery-3.5.1.min.js:2)
updatePickerFromInput @ calendar.js:181
setYearPeriod @ calendar.js:271
(anoniem) @ calendar.js:446
dispatch @ jquery-3.5.1.min.js:2
v.handle @ jquery-3.5.1.min.js:2
calendar.js:181 Uncaught ReferenceError: datepickerStart is not defined
    at updatePickerFromInput (calendar.js:181)
    at setPreviousDayPeriod (calendar.js:228)
    at HTMLButtonElement.<anonymous> (calendar.js:450)
    at HTMLButtonElement.dispatch (jquery-3.5.1.min.js:2)
    at HTMLButtonElement.v.handle (jquery-3.5.1.min.js:2)
updatePickerFromInput @ calendar.js:181
setPreviousDayPeriod @ calendar.js:228
(anoniem) @ calendar.js:450
dispatch @ jquery-3.5.1.min.js:2
v.handle @ jquery-3.5.1.min.js:2

[Nickz]

All of sudden or what happened?

Check if datepickerStart is defined or not.

[musicmaster]

Check that all tabs on the product page are working.

Check the server error log.

If you pm me I will have a look.

[pullidea-dev]

I found the same issue.

https://github.com/PrestaShop/PrestaShop/issues/26337

[pandorrah]

28 minutes ago, Nickz said:

All of sudden or what happened?

Check if datepickerStart is defined or not.

i updated PS from 1.7.7.8 to 1.7.8.0, the error occurs in 1.7.8.0

[pandorrah]

37 minutes ago, musicmaster said:

Check that all tabs on the product page are working.

Check the server error log.

If you pm me I will have a look.

Tabs on product page work fine, but put in cart button is inactive due to errors with payment modules.

Edited October 20, 2021 by pandorrah (see edit history)

[pandorrah]

Update: restored the old Prestashop 1.7.7.8 back, and problem is no longer there; everything works fine.
1.7.8.0 must contain some error...