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Duplicate product errors: name & SEO


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I have 7 different products in a category. They are almost the same.

So I created 1 product, added all data and saved it.
Then I wanted to duplicate it 6 times, so I only needed to change pictures & prizes.

Now, duplicating is no problem but ....

The productname I can change, but when I have my catalog overview in the BO, I always have "copy of product". For all 6 duplicated products.
When you look at the frontside of the webshop, as a customer, the name is OK.

The SEO of each product also goes wrong with the URL in the preview.
The productname is ok, but the URL always refers to the original product.
I tried to reset the 'friendly URL', which gives me the product name, but it doesn't changes in the preview.
Also changing meta title or description makes no difference.
Changing the text in the summary and description in the basic settings also makes no difference.

 

Please advice.

 

 

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Good morning

 

Yes I cleared the cache. No results...


Today, I am on another computer....
It's still not working .... AND .... I can't update any product.
Not the first, nor the 6 duplicates.
After pressing 'save' I always get a red banner: "unable to save settings".
For each product, there were combinations.  They are also gone.
 

When I look into "attributes & featers", it is there.
Also when I go to the website, everything is there.

 

 

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Also today....

If I add a new product and a fuly filled-in datasheet I get:

* in the products catalog in the backend, the name of the new product is: N/A

* in the SEO field, there is no name in the URL

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This happens when importing products from a CSV or XML feed.
The problem is that it is imported only for the default language, but the other language has no fields filled in.
Open the product detail and enter all names, descriptions and long descriptions for all languages.
This will solve your problem.

If you are duplicating products, you must change the SEO & URL, because two products with the same URL cannot be displayed twice !!!
This is logical.

I have quite a high temperature and I may be wrong 😉

If there are already products with only one language (translation), you have to edit them all one by one.
Otherwise you have other problems secured !!!

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5 minutes ago, D. Tengler said:

If there are already products with only one language (translation), you have to edit them all one by one.

Otherwise you have other problems secured !!!

There are ways to do this quicker. You can use Prestools that has a function for it. You can also export a csv and import it again matching the product ids.

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Prestools is like taking a cannon to kill a fly that bothers me as much as people who offer a nonsensical solution !!!

QT:

Realize that people who see the e-shop for the first time are advised here, and you offer them a tool in which even a programmer cannot really orient himself.
I'm talking about myself and my experience.

Edited by D. Tengler (see edit history)

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People need at least a little understanding of the problem in order to be able to orient themselves in Prestashop in the future.
None of them will write what their experience is!
And do you know why?
Because ...... they don't want an unnecessary modular solution if they want to solve what is the basis of thinking.
Just explain to them, for example, how Excel and links work ....
They will understand that already.
It may seem to me that I answer rudely and I am rude, but I am a supporter of the rule "tell the truth, whatever it is, than a lifetime of lies and believe your lies."

You are here with your prestools tool, then there is another with the prestashop manager tool (not the web) and it ends with a tool for custom builder-based template development.
I would like to meet all of you counselors in person one day.

Edited by D. Tengler (see edit history)

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47 minutes ago, D. Tengler said:

This happens when importing products from a CSV or XML feed.
The problem is that it is imported only for the default language, but the other language has no fields filled in.
Open the product detail and enter all names, descriptions and long descriptions for all languages.
This will solve your problem.

If you are duplicating products, you must change the SEO & URL, because two products with the same URL cannot be displayed twice !!!
This is logical.

I have quite a high temperature and I may be wrong 😉

If there are already products with only one language (translation), you have to edit them all one by one.
Otherwise you have other problems secured !!!

there is nothing imported.
The first product was created manually, the others were duplicated

There is only 1 language in my shop. all others are disabled.

I have no clue how to change the url.
That's the whole point

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and, sorry for asking, how do you explain that every new created product give me the name "N/A" in the catalog.

whatever product I create, It's in the BO never in a decent way.

Front-end is OK

prestashop.jpg

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Like I said in my opening post, I used the "reset URL" in the SEO-tab   -> no difference

Adding the reference  -> no diverence


In the original product, the reference-field was blank, and the seo-link was correct
The moment I started to duplicate, it went wrong in every possible way


And... I can't save the product, after adding the refference.
I get the red banner at the top left: "unable to safe settings"'.

Edited by Seppe (see edit history)

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I understand your problem will be deeper somewhere and cannot be identified by the pictures.
Similar problems are caused by Google Chrome or PHP versions in your hosting.
If it is a clean installation and no third party modules are installed.

 

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Just now, D. Tengler said:

I understand your problem will be deeper somewhere and cannot be identified by the pictures.
Similar problems are caused by Google Chrome or PHP versions in your hosting.
If it is a clean installation and no third party modules are installed.

 

Yes, installed from scratch.
PHP is downgraded to 7.3, because I wasn't able to install it on 7.4

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Please and all others, although PrestaShop writes that it is compatible with PHP 7.3 so it is not true.
For example, PrestaShop 1.7.7 should be compatible with PHP 7.4, which is not yet in a production solution.
You always need to deal with everything with your hosting provider.

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30 minutes ago, D. Tengler said:

Please and all others, although PrestaShop writes that it is compatible with PHP 7.3 so it is not true.
For example, PrestaShop 1.7.7 should be compatible with PHP 7.4, which is not yet in a production solution.
You always need to deal with everything with your hosting provider.

I have on my domain a large Joomla website,. This Prestashop was something extra.

My website operates on PHP 7.4. But since Prestashop is not working with it, I downgraded to 7.3

If I downgrade to 7.2, my Joomla website is sending me warnings, that it's outdated, and I need to upgrade.

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31 minutes ago, D. Tengler said:

Chrome + Prestashop = 99% errors

I tried in Firefox, but still the same errors. I guess the database is so messed up, this can't be fixed anymore.

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Prestashop a

1.7.6.x PHP 7.1

1.7.7.x PHP 7.1 with minimal eerror

Prestashop 1.7.7 and PGP 7.2 low errrrrrrrrrrrrrrror

Prestashop 1.7.7 and php 7.3 slow errrrrrrror

Prestashop 1.7.7 and PHP 7.4 maximal errrrrrrrror

Why ? Please ask the smartest moderators or middlemen.
I can't answer, unfortunately, I'm sorry.

@ttoine etc.

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I installed the module "PrestaShop Cleaner", and deleted all data in my database.

cleared the cache, and tried to add new products

it's still the same in the catalog.
The name stays: "N/A"
and the SEO-url is empty

So I guess this webshop is completly lost

 

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@Tengler

 

I saw you posting this in another topic.
For me, it was installed on PHP 7.3, otherwise I have lots of messages for my website if I go PHP 7.2 or earlier.
I will try to install the shop again, and use it in Firefox instead of Chrome

 

 

obrazek.png.9707316e822d8054b240c437c374096a.png

 

If I check my PHP extensions for PHP 7.2 / 7.3 or 7.4

CURL:: not in the list
DOM: activated
Fileinfo: activated
GD: activated
Intl: activated
Mbstring: activated
Zip: activated

Edited by Seppe
extensions (see edit history)

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Today I created a new shop, from scratch
Like in the above picture, PHP 7.3 was recomended
Now doing everything in FireFox

 

First product goes perfect

Second prodcut: the name goes N/A again and the SEO is empty.
Clearing the cache makes no difference
 

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ok, found the cause

I installed my webshop in English (back-office), but I want my frontside to be in Dutch.

I disabled all other languages, so it's a problem of translations.
I need to activate English, and then I need to fill in the English name for the product, then it works.
But then I also have a language bar, to choose languages in the webshop. But this I don't want

So maybe I better delete all languages except Dutch, and make front- & back-office in the same language.

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