werepair Posted April 6, 2011 Share Posted April 6, 2011 i have a prestashop store updated to 1.4.0.17, i have activated the module google checkout from my back office and configured it the best i can, all test orders are going through google checkout fine but the orders are not being recorded in the back office, eg. when i return to the website after checking out with google the items are still in the cart and no order is registred in the BO although google took the payment and sends me a confirmation email of the order that has been placed.i am getting the following error message in my google account area “intergration console”We encountered an error trying to access your server at https://www.mysite.co.uk/modules/gcheckout/validation.php — the error we got is Send failed with code: 401. Response body was: Failed to Get Basic Authentication Headers“i have changed the site name for the purpose of this listing only, the correct site name is being used in google”so basically google is not talking to prestashop as it should do, i have searched the forums from top to bottom and it seems a lot of people have this problem, i have read you have to use your user name and password for authentication in a .htaccess and .passwrd so that google can talk to prestashop but i have no idea how to set this up correctly.i also have had an ssl certificate installed and is working correctly.i hired a so called freelancer to sort it out , to be honest i had more idea than he did, so i have cancelled my listing on freelancer and i am asking for help on here.you must have experienced with this issue and with prestashop and configuring google checkout, please pm me with your price to get this working.regards Link to comment Share on other sites More sharing options...
Burhan BVK Posted April 6, 2011 Share Posted April 6, 2011 Did you check file permissions for validation.php? Link to comment Share on other sites More sharing options...
werepair Posted April 6, 2011 Author Share Posted April 6, 2011 file permission is set to 755 i thinkregards Link to comment Share on other sites More sharing options...
werepair Posted April 7, 2011 Author Share Posted April 7, 2011 I cant believe that their is no one on this forum that does not know how to get this working in 1.4, surely someone must be using Google Checkout in the UK.....Google Checkout is a right bag of sh*te and if it doesnt work out of the bag why the hell should it be included as a pre -installed module. If you chuck a serch into google their are posts everywere regarding google checkout, i have hired 2 diffrent freelancers that were confident they could get it working, what a joke, ive had more sucess than they have....if it doesnt work out of the box it should be removed form prestashop. Link to comment Share on other sites More sharing options...
werepair Posted April 13, 2011 Author Share Posted April 13, 2011 I cant believe that their is no one on this forum that does not know how to get this working in 1.4, surely someone must be using Google Checkout in the UK….. Link to comment Share on other sites More sharing options...
andymontgomery Posted April 17, 2011 Share Posted April 17, 2011 Hi ThereAre you managing to get orders with Google Checkout? I have it installed on version 1.4 and am receiving orders but I get about 4 emails every day from Google saying that my validation.php is not vaild. I also wrote to my hosting provider asking about the secure certificate and there seems to be no problem there. It's very frustrating. But, if I do find a solution I'll certainly update this post. Link to comment Share on other sites More sharing options...
werepair Posted April 18, 2011 Author Share Posted April 18, 2011 hi, thanks for the info but nothing has changed here, receiving orders from google but nothing being registred in back office. i have disabled google checkout until prestashop sort it out with 1.4.0.17 Link to comment Share on other sites More sharing options...
Simon-AV Posted April 18, 2011 Share Posted April 18, 2011 I've just found out I am also having this problem.We've never had a problem with Google Checkout before, its always worked with our earlier version of prestashop but today we recieved out first order using Google checkout since we upgraded to 1.4.0.17 and no order is being registered in the BO. This is a bit of a problem and needs resolving ASAP! Link to comment Share on other sites More sharing options...
werepair Posted April 18, 2011 Author Share Posted April 18, 2011 it looks like everyone is having this issue with orders not being registred in the back office, i have found around 30 people now stating the same by searching google, no fix as yet, i have an open project on freelancer trying to sort this out, if i find a fix i will let you know.regards Link to comment Share on other sites More sharing options...
Simon-AV Posted April 18, 2011 Share Posted April 18, 2011 Thanks for the reply. Stuff like this should not be happening on production releases surely? and there was me thinking I'd fixed all the glitches with 1.4 and our shop. Hey ho! I'll wait a lot longer before ever upgrading again..... Link to comment Share on other sites More sharing options...
Simon-AV Posted April 19, 2011 Share Posted April 19, 2011 Is it possible to just delete this copy of gcheckout and install the previous one from PS V1.3?Would that work as a short term fix? Link to comment Share on other sites More sharing options...
werepair Posted April 19, 2011 Author Share Posted April 19, 2011 Is it possible to just delete this copy of gcheckout and install the previous one from PS V1.3?Would that work as a short term fix? i havent tried it but i wouldnt of thought so as google checkout module was updated for v1.4 so i cant see the v1.3 working with prestashop 1.4.0.17, if it did work there would of been no need for them to update to 1.4, you would be better off getting both versions and using winmerg or beyond compare and see what changes have been made to the files. Link to comment Share on other sites More sharing options...
UKclearancecentre Posted April 30, 2011 Share Posted April 30, 2011 Is there any solution to the googlecheckout problem in 1.4 yet? I upgraded from 1.3.7 where gcheckout was working ok but since 1.4 was installed No orders paid with gcheckout have been registered in the BO so its not creating the orders and altering stock levels etcWhen i enabled gcheckout logs it did put order info into googlemessage.log but no error into googleerror.log so it is passing the info back its just the module thats not registering it correctly. Link to comment Share on other sites More sharing options...
lowgunn Posted May 4, 2011 Share Posted May 4, 2011 Hi Do you know if there is a complete documentation on how to set the google check out module.. I am currentlyy having this issue too, but would like to verify if i did everything right. Hopefully someone experienced can direct us to the right path. I've searched on the forums for days and came across some topics like this but they were back in 2009/2010 on a older version, so i'm not certain if those scenerio or fixes can apply. If anyone who knows how to fix this please let me know what i should be looking for or if you would like to be compensated for you time in helping resolve this issue that would be ok too. Ithanks in advance Link to comment Share on other sites More sharing options...
nickfromtq Posted May 17, 2011 Share Posted May 17, 2011 Is there an update or a solution to this problem, it is causing me a lot of headaches.Nick Link to comment Share on other sites More sharing options...
werepair Posted May 17, 2011 Author Share Posted May 17, 2011 yes this problem has now been resolved, check the bug tracker it states how to fix the error Link to comment Share on other sites More sharing options...
nickfromtq Posted May 17, 2011 Share Posted May 17, 2011 Hi werepair,I have created a .htaccess file in the modules/gcheckout folder with the suggusted code in the bug tracker.http://forge.prestashop.com/browse/PSCFI-1480?focusedCommentId=33018#comment-33018RewriteEngine onRewriteCond %{HTTP:Authorization} ^(.*)RewriteRule ^(.*) – [E=HTTP_AUTHORIZATION:%1]It is still not working, can anyone shed some light how I can get this to work. also customers that use google checkout are not appearing in the back office. it was working fine before I upgrade to version 1.4 from version 1.3.Any help will be very much appreciated.Kind regardsNick Link to comment Share on other sites More sharing options...
werepair Posted May 17, 2011 Author Share Posted May 17, 2011 not sure mate to be honest, i never had a problem with customers not appearing only orders, have you installed the latest googlecheckout that came with 1.4.1, Link to comment Share on other sites More sharing options...
nickfromtq Posted May 17, 2011 Share Posted May 17, 2011 I am using the latest version of google checkout, it says v1.1, is that correct. ?I have even removed it completely and copied it from the latest version of PS just to make sure. It is very odd. Kind regardsNick Link to comment Share on other sites More sharing options...
werepair Posted May 17, 2011 Author Share Posted May 17, 2011 yes 1.1 is the latest version, what error messages are you getting in your intergration console in your google checkout console ( not your prestashop admin) Link to comment Share on other sites More sharing options...
nickfromtq Posted May 17, 2011 Share Posted May 17, 2011 That is the odd thing, there are no error messages on the google interfration console. All i do is receive an email from google checkout saying a payment has been made. Link to comment Share on other sites More sharing options...
werepair Posted May 17, 2011 Author Share Posted May 17, 2011 yes very strange in deed, is there any errors in the debug file (googleerror.log) in the google checkout module folder Link to comment Share on other sites More sharing options...
nickfromtq Posted May 17, 2011 Share Posted May 17, 2011 I have just received an order from google checkout and it has appeared in the BO. yayThe only thing I have done is removed gcheckout completely from the BO and ensured it was deleted from /modules/ I when copied gcheckout from the new prestashop 1.4 placed it in modules and ensure the modules/gcheckout/validation.php was set to 755. I hope this has fixed the problem, it it doesnt I will re post on here. Many thanks for your help. Kind regardsNick Link to comment Share on other sites More sharing options...
werepair Posted May 17, 2011 Author Share Posted May 17, 2011 if you are playing around with files set Force compile to yes in prefrences -> performances before you edit anything then after you have finished modifiying your files set it back to false or you will end up seeing cached pages. Link to comment Share on other sites More sharing options...
UKclearancecentre Posted May 25, 2011 Share Posted May 25, 2011 I have added the htaccess file as mentioned in the bug tracker but it didn't fix the problem with googlecheckout on my website as i received an order but nothing showed in the BO Link to comment Share on other sites More sharing options...
BWT Posted May 29, 2011 Share Posted May 29, 2011 @UKclerance guy.Make sure you have no spaces in your BO settings. Use XML https in the google checkout settings and add the .htacess file to the Google checkout module folder.If your sill having problems with an error and its not creating an order go over it again somethings off it the settings. Make sure tax, currency, and shipping are all the same settings in your store and in Google merchant.@nickmake sure the .htacess file isn't .txt sometimes it can be saved as .htacess.txt and you don't relize it should be just .htacess with the code provided above. Link to comment Share on other sites More sharing options...
BWT Posted June 19, 2011 Share Posted June 19, 2011 If you think the UPS module is causing the issue then look for it inside the module's folder modules>ups>ups.tpl or other files.I too have a callback issue everything seems to be working fine except these emails i keep getting from google after a purchase but not sure whats causing it. I haven't looked into it very much but when i do if i find anything I'll post it. I Upgraded version of module and prestashop everything works well now! Link to comment Share on other sites More sharing options...
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