Vincent Haakman Posted January 9, 2020 Share Posted January 9, 2020 Hi, Bankwire worked fine, until yesterday an update to 1.7.6.2 went wrong and I went back to 1.7.6.1 That didn't go flawless, but everything seemed to be working afterwarts. However I noticed by accident that the bankwire module isnt working anymore. when selecting this payment method, a blank screen shows, stating: This payment method is not available. I did uninstall the module, and reinstall it, but no luck there. The other payment method, paypal, works ok. Any suggestions what I can do to solve this? I found some other people with this problem on this forum, but what helped them didn't help here... Thanks in advance! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 10, 2020 Share Posted January 10, 2020 enable ps debug mode and recreate to get underlying error. search if you do not know how to enable ps debug mode Link to comment Share on other sites More sharing options...
Vincent Haakman Posted January 10, 2020 Author Share Posted January 10, 2020 Hi, Thanks for commenting, I tried that, but no error is given. Just a blank page with that line, as you can see in the screenshots i add. I also thought, that maybe the setback to 1.7.6.1 didn't succeed completely, and that some files were still 1.7.6.2, so I overwrote them with a copy. But no succes so far. Any suggestions are very welcome. Link to comment Share on other sites More sharing options...
Rhobur Posted January 11, 2020 Share Posted January 11, 2020 Did you check in Payment Settings if this method is enabled for Carriers, Groups, County? Link to comment Share on other sites More sharing options...
Vincent Haakman Posted January 11, 2020 Author Share Posted January 11, 2020 (edited) Thanks, yes, i did. And just in case, I quit the rights, saved them, enabled the rights again and saved them. I also thought, that if the rights aren't met, the payment method just doesn't show, but it does. But it might be something like that, that somehow something broke in the update proces, for which reason Prestashop shows the module in the ultimate page, but when going to the module denies that right. But where and how do I find what goes wrong there? Edited January 11, 2020 by Vincent Haakman (see edit history) Link to comment Share on other sites More sharing options...
Rhobur Posted January 11, 2020 Share Posted January 11, 2020 (edited) you could try getting to the error page again then look into the Prestashop and apache/nginx logs to see if they show anything related to this module. Usually, in the front office (your shop) Prestashop is dispaying such errors within it's checkot or order confirmation page not in a blank page. Edited January 11, 2020 by Rhobur (see edit history) Link to comment Share on other sites More sharing options...
Vincent Haakman Posted January 11, 2020 Author Share Posted January 11, 2020 Hi, I tried that, but no error is being produced, cleaned error.log, reproduced the issue various times, but error.log remains empty. Which seems to lead to what I wrote earlier. It's not an error, but some failure in rights (not certain whether this is true, though) Link to comment Share on other sites More sharing options...
Rhobur Posted January 11, 2020 Share Posted January 11, 2020 All error logs, Prestashop and webserver's? Link to comment Share on other sites More sharing options...
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