Is this a module problem?

[rxbroker]

Hi everyone, 

 

I'm trying to figure it out how to fix this problem in my website. Is this a problem with module or what? What can I do to fix the display in every page?.

 

 

[NemoPS]

Can you share the site's url? It looks like a css and/or javascript issue

[rxbroker]

2 hours ago, NemoPS said:

Can you share the site's url? It looks like a css and/or javascript issue

The page it's offline for the moment but i can add your IP so you can enter the website. rxteeth.com

Edited December 16, 2019 by rxbroker (see edit history)

[Kenan]

Hi, whenever I enable ps_banner, admin page is not responding. May you help me ,How can I solve it . Thanks.

[rxbroker]

Well The issue was caused by an outdated 'New Products Block' module, so i reinstalled the file and the problem was fixed. 

[Kenan]

I can not login to admin page, how can I reinstall module ?

[rxbroker]

23 minutes ago, Kenan said:

I can not login to admin page, how can I reinstall module ?

To reset the PrestaShop administrator password by e-mail, follow these steps:

Go to the PrestaShop login page.

Click the Lost password? link.

In the Email address text box, type the address you provided during the installation process.

Click Send. PrestaShop sends a new administrator password to the e-mail address.

If you are unable to reset the PrestaShop administrator password by e-mail, you can manually reset it in the database. To do this, follow these steps:

 

1. Log in your cPanel 

2. In the Files section of the cPanel home screen, click File Manager.

3. Navigate to the directory where you installed PrestaShop. For example, this may be the public_html directory, the public_html/presta directory, or another directory.

4. In the PrestaShop directory, open the config directory.

5. Right-click the settings.inc.php file, and then click View.

6. Locate the _COOKIE_KEY_ variable, and then copy the long alphanumeric value that follows.
 

Make sure you do not include the quotation marks! Only copy the alphanumeric value.

7. Note the value of the _DB_NAME_variable. This is the name of your PrestaShop database.

8. Return to the cPanel home screen.

9. In the Databases section of the cPanel home screen, click phpMyAdmin.

10. In the left-hand pane of phpMyAdmin, click the name of the PrestaShop database that you obtained in step 7. A list of tables in the database appears.

Typically, the PrestaShop database is username_presXXX, where username represents your cPanel username, and XXX is a three-digit number.

11. Click the ps_employee table.

12. Locate the row for the administrator login that you want to reset, and then click Edit.

13. Locate the passwd row. In the Value text box is the current encrypted administrator password.

14. In the Value text box, delete all of the text.

15. In the Value text box, paste the alphanumeric value that you copied in step 6.

16. In the Value text box, type the new administrator password after the alphanumeric value.

There should not be a space between the two values. For example, the value should look similar to wrwr218phsdvo5jvsaz7bqwgxiyp0gbxohahimexHereIsTheNewPassword. (Your cookie key and password will be different, of course.)

17. In the Function list box for the passwdrow, select MD5.

18. Scroll to the bottom of the page, and then click Go. phpMyAdmin updates the database with the new password.

19. You should now be able to log in to PrestaShop as the administrator by using the new password.

[Kenan]

1. I have reloaded site files and works. Thanks.