ctcamp

Hi there What worked for me is clearing the cache and disabling the module PS_metrics through my CPanel

Hi Leo I just wanted to let you know my sites are up and running. The Host did find the problem on their side and corrected it. thank you for helping me Much appreciated.

Hi Bellini13 Could you please give me more information in regards to this error being on the Host side. I have contacted my Host about this, and they seem to think it is a Prestashop problem. I have recently moved 2 sites to this new Host and both the sites give the exact same error. Please advise Thank you

Hi Leo I keep getting the same error on 2 different websites i have just moved to a new Host. I want to ask if you can give me some pointers as to what I need the Host to look at, since it seems the problem is from their side, but they are saying to me that I have to get a Prestashop Expert to solve the problem. I have been doing research for about 3 weeks and have came across it time and again where people say the problem is on the Host side See the post below where Bellini13 says it is a Host error If I can point the Host in the right direction, i am sure they can solve it, however, I just don't know enough to insist that they investigate further. Thanks in advance

Hi Leo I have tried changing the database server name, but still no change

Hi Leo Thank you for your prompt response. i have moved my websites to a new host. The sites was running perfectly on the old host, but their service with errors etc were terrible. Then i reloaded the sites, only to get this error and the new host claims they have looked at the error and ensured me it is not on their side. I will contact them now and get the info you suggest and try it. Thank you again Much appreciated

Hi there i too are having this problem, my host said they checked and the error is not on their side. I have 1800 products on my site and if i am not able to repair this error, it will take me 3 months to rebuild the site. Thank you in advance

Thank you. Appreciated that you took the time to address this

Hi Daresh Thank you for your help. It sorted my Search problem out. Much appreciated

My problem is solved. Here is the link to the solution

Hi there i have products loaded on my Prestashop, that is not displaying in the Search. What can i do to fix this Any ideas will be great Thank you

The only permanent solution i found that worked for me was to get my Host to put my sites on an older server. Two of my sites were on the older server and i never had any problems with them. I posted the server configuration earlier. As far as my sites are concerned, the problem is solved now. Good luck getting it sorted

Hi there i have tried the following Presta Installation with no joy 1.6.1.5 1.6.1.6 1.6.1.7 1.6.1.9 None of these, including One Click Upgrade, solved the problem. i found out later that the server configuration was in fact, my problem. i have had my hosting company migrate the problem site to the same server as my older sites are on and that solved it. The site is even faster too now. i have shared the server configuration differences in the above post. Just to mention, i can set the Performance to whatever i want now and it still works perfect

Hi everyone i just wanted to let you know i have been able to solve my problem. This is how: i have 3 websites, two of which i have had for a few years, i had no Save Spinning problems on them at any point. The one i have been struggling with is a site i have aquired a few months ago. i then compared the CPanel details and the older sites was on one server, but the new one was on a different server. i compared the differences and asked my hosting company to migrate the new site to the server where my other two sites was on. They did so, i then downgraded the site and upgraded it again to 1.6.1.9 and the problem was solved. The first image was the bad configuration: The second image was the right confguration: i hope this helps someone, since i have struggled with this problem for long

Check this out https://www.prestashop.com/forums/topic/300347-cannot-edit-product-save-or-save-and-stay-not-work/?p=2445186