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Recovery password for clients not working

Aaron Run and Fit

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Hi there! I am new in the forum (however I've been looking for a lot of help that this forum provides). 


I have a problem in my site which is procell.es 


When a client has an account and try to recover the password: https://procell.es/recuperacion-contraseña and he adds his email accordingly and click to "recuperar" (recovery) the url change to https://procell.es/recuperacion-contraseña and the page says the following: 

PÁGINA NO DISPONIBLE (Page not available)

LO SENTIMOS, LA PÁGINA NO SE ENCUENTRA DISPONIBLE. (we are sorry, this page is not available) 

So, actually I would like to ask for some help :) if someone knows how to solve this issue.


Thank you in advance! 



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