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Issues with email notifications

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Hello,

Some people reported that they don't get anymore email notification from the forum, thank you very much for your messages on social networks and other channels.

We have identified the issue with the MailJet service, and we are currently applying the solution. I will let you know when it starts again.

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Hello,

The mail notification issue is solved. It seems that all notifications have been stocked by MailJet, and have been sent anyway in the last hours.

Resume of the issue
Since November 2018, the forum activity is growing again, slowly but surely, and that put the number of sent emails per month close to the maximum of our current MailJet plan.
Because of the activity peak in April (relative to the spam issue on the account creation form of merchant shops), the quantity of emails sent exceeded (a lot!) the plan: during the last billing period (one month), the forum sent around 216,000+ emails. This is huge!

So, I would like to thank a lot all the active users of the PrestaShop forums: if we have this kind of issues, this is because you are using it to help people, to find solutions, to share knowledge, and to discuss about the PrestaShop open source project at large. That is really great.

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