simonmanners Posted March 20, 2011 Share Posted March 20, 2011 Hi All,I have seen similar problems like this but thought I would start my own topic.I have installed Prestashop for the first time and all worked fine except trying to display the Prestashop shop page displays error HTTP 500 - the website cannot display the page. The administration side of things works just fine ie: http://www.soesoft.com/golimeshop/adminxxx'>http://www.soesoft.com/golimeshop/adminxxxBut trying to display http://www.soesoft.com/golimeshop throws up the HTTP 500 error. Index.php definitely exists in this location:Some details about my installation:1. Windows Server 2003/IIS 6.02. PHP 5.3.63. MySQL 5.5.10PHP definitely works correctly, install of Prestashop went on no problems, admin console works 100%, just not the most important part the shop itself. Any ideas as to what I can do?Cheers Link to comment Share on other sites More sharing options...
bio-hrani Posted March 20, 2011 Share Posted March 20, 2011 i have the same problem Link to comment Share on other sites More sharing options...
Asenar Posted March 20, 2011 Share Posted March 20, 2011 Hi, can you tell us if you choosed "simple" or "with sample datas" ?Have you enabled rewrite rules (in admin / tools ) ? It can be an htaccess problem , or a "unable to write in compile / cache directory"Edit: Also, check this threadEdit again : mhhh, windows server ? what is your provider ? Link to comment Share on other sites More sharing options...
simonmanners Posted March 20, 2011 Author Share Posted March 20, 2011 Hi,It was installed with the sample data. The rewrite tools appears to be for Apache server only, we use IIS6.0 which is our web server, we don't use a service provider. Any changes you might want to suggest we can do as being our own web server I have direct access to it. I checked out the forum link you provided but again .htaccess appears to be something used by Apache server not IIS, is this correct?Cheers Link to comment Share on other sites More sharing options...
Asenar Posted March 20, 2011 Share Posted March 20, 2011 Yes, you right for htaccess and rewrite rules.What about read/write permissions on directories cache, compile (in tools/smarty if I remember well). Also what about your php or IIS error log when you try to access to your shop ?Regards,Michaël Link to comment Share on other sites More sharing options...
simonmanners Posted March 20, 2011 Author Share Posted March 20, 2011 Hi,I have for development purposes set security to R/W on all folders and sub-folders while I try to get this working for Internet User Account. There is no errors logged in either IIS or PHP logs.What I have noticed now is that if I go to my front end web shop at say: http://www.soesoft.com/golimeshop it redirects the URL to http://www.soesoft.com/golimeshop/en, and the "en" sub-folder does not exist.Cheers Link to comment Share on other sites More sharing options...
Joao Marcello Posted March 21, 2011 Share Posted March 21, 2011 Same error here.Chrome reports:Erro 310 (net::ERR_TOO_MANY_REDIRECTS): Houve muitos redirecionamentos.Installed with samples and tried also with alternative Theme. Link to comment Share on other sites More sharing options...
korrona Posted March 21, 2011 Share Posted March 21, 2011 I have the same issue hereMac OSX with MAMP(PHP 5.3.5 activated)HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.From PHP log[21-Mar-2011 15:03:35] PHP Fatal error: require_once() [function.require]: Failed opening required '/Applications/MAMP/htdocs/echipamentecaroserii/admin/init.php' (include_path='.:/Applications/MAMP/bin/php5.3/lib/php') in /Applications/MAMP/htdocs/echipamentecaroserii/admin/header.inc.php on line 34I've seen that is required init.php form admin! But the admin was renamed to adminxxx. So, it cannot fetch from admin as it doesn't exist. Where do I set the new name of the admin?p.S.There is no path defines in settings.inc.php Link to comment Share on other sites More sharing options...
JeffV Posted March 21, 2011 Share Posted March 21, 2011 I am getting the same error message. I have full access to BO, but cannot get anywhere in FO. I have checked all of my versions of PHP and memory size limits. Still nothing. Do we have any traction on this yet? Link to comment Share on other sites More sharing options...
simonmanners Posted March 22, 2011 Author Share Posted March 22, 2011 Hi Guys,Should the advice be for now to use the old version until we can get 1.4 working properly. I am keen to get my webshop working and purchase the necessary modules.Cheers Link to comment Share on other sites More sharing options...
korrona Posted March 22, 2011 Share Posted March 22, 2011 I have solved it! Its a matter of where to put .htaccess. The moment I copied .htaccess in the root folder in htdocs I had access to the BE.It's OK, please all check your .htaccess. Link to comment Share on other sites More sharing options...
Joao Marcello Posted March 22, 2011 Share Posted March 22, 2011 I tried that already, uploading an empty .htaccess on the root folder. But it didn't work.Is there any content in your .htaccess file? Could you please post it here?Maybe its parameters would make the difference.Thank you. Link to comment Share on other sites More sharing options...
neilp123 Posted March 22, 2011 Share Posted March 22, 2011 Also having exactly the same problem as all those above.Can access the Back End after installation, but not the Front End. I thought 1.4 was a stable release? Yeah, right! Link to comment Share on other sites More sharing options...
thx2012 Posted March 22, 2011 Share Posted March 22, 2011 I have .htaccess in root directory of site (just like I had it with my 1.3.7) and still does not work.Am I missing something here?Until then, I'm sticking to 1.3.7... Link to comment Share on other sites More sharing options...
korrona Posted March 22, 2011 Share Posted March 22, 2011 @Juao # .htaccess automaticaly generated by PrestaShop e-commerce open-source solution # WARNING: PLEASE DO NOT MODIFY THIS FILE MANUALLY. IF NECESSARY, ADD YOUR SPECIFIC CONFIGURATION WITH THE HTACCESS GENERATOR IN BACK OFFICE # http://www.prestashop.com - http://www.prestashop.com/forums # URL rewriting module activation RewriteEngine on # URL rewriting rules RewriteRule ^api/?(.*)$ /yoursitedirectory/webservice/dispatcher.php?url=$1 [QSA,L] # Catch 404 errors ErrorDocument 404 /echipamentecaroserii/404.php Mind that is working on Mac OS X with MAMP! Link to comment Share on other sites More sharing options...
simonmanners Posted March 22, 2011 Author Share Posted March 22, 2011 Hi Guys,Just wondering if you tested 1.4 with IIS 6/7 as that will be a very common deployment. Anyway I am going to try 1.3.7 and hopefully that will work. Happy to help with any testing as the web server is our own not a service provider one.My understanding is .htaccess is for apache web server only anyway and has no purpose on IIS.Cheers Link to comment Share on other sites More sharing options...
neilp123 Posted March 22, 2011 Share Posted March 22, 2011 We're on IIS 6. Having major issues getting Prestashop 1.4 to work (although that doesn't appear to be anything to do with the server) and we're having problems with friendly URLs on 1.3.7 (and that's after sorting the installation issue in 1.3.7)! All good fun... Link to comment Share on other sites More sharing options...
simonmanners Posted March 22, 2011 Author Share Posted March 22, 2011 Hi Guys,Does anyone have 1.4 or 1.3.7 installed on IIS6, if so do you have an installation process to share? It would be much appreciated.Cheers Link to comment Share on other sites More sharing options...
Joao Marcello Posted March 23, 2011 Share Posted March 23, 2011 Using a different .htaccess didn't work.I even tried to generate a .htaccess file from BO (successfully), but it didn't fix the problem.If I type www.mydomain.com/prestashop, some pages are shown. But some elements are missing.Any hint? Link to comment Share on other sites More sharing options...
illanopulus Posted March 25, 2011 Share Posted March 25, 2011 Tengo el mismo problema ! Link to comment Share on other sites More sharing options...
Yetti Posted March 25, 2011 Share Posted March 25, 2011 The same problem here, at least I think:elements have the following URL: localhost/img.jpg instead of localhost/prestashop/img.jpgHowever, I'm not running IIS6. Link to comment Share on other sites More sharing options...
burakaydin Posted March 31, 2011 Share Posted March 31, 2011 I disabled my native language form tools panel, it solved.. Link to comment Share on other sites More sharing options...
dannyboyz1001 Posted March 31, 2011 Share Posted March 31, 2011 having changed fr4om 1.3 to 1.4 i also get this error. It seems that it is common and 1.4 in fact does not work. So a message to the great people at Prestashop change back the status of Prestashop 1.4 to testing and not stable please Link to comment Share on other sites More sharing options...
thx2012 Posted March 31, 2011 Share Posted March 31, 2011 RESOLVEDIt's in your Apache Configuration... Do an Easy Apache Update (in WHM)...WHM >> EasyApache (Apache Update) >> Start customize based on your default profile >> Select Apache version >> Select PHP Version >> Select PHP Minor Version >> Select Short Option as per your needs >> Exhaustive Options List, there you will find "Mbstring" select that option(you can search by ctrl+F5 with Mbstring) >> start Rebuilding Apache...Anyhow, 1.4 admin office is much desired.. I'm glad it got resolved !!!! Link to comment Share on other sites More sharing options...
nickjohnford Posted May 2, 2011 Share Posted May 2, 2011 I also had the 500 error after the admin folder rename step.I'm running 1.4.1.0 on MAMP.My php log showed that it was still looking for the init.php file in "admin" instead of the renamed "adminxxx".I tried various suggested fixes (changing permissions, moving .htaccess) but nothing worked.Then by chance I decided to change the MAMP php version from 5.3 to 5.2(the Mac MAMP has a dashboard widget which lets you quickly change this, which is why I got curious and tried)As soon as I did this all was working!I then switched the php back to 5.3 and it continued to work fine.I have no idea if this has anything to do with switching versions - it seems more likely that the reboot of the apache server due to switching php versions caused it to find the init.php file correctly. Link to comment Share on other sites More sharing options...
SkyHiRider Posted July 30, 2011 Share Posted July 30, 2011 Restart your apache2 server (/etc/init.d/apache2 restart) and it will solve the issue. Prestashop should mention that apache needs to be restarted for the changes to take effect on the info page that tells us to rename the directory... Link to comment Share on other sites More sharing options...
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