mirob Posted March 17, 2011 Share Posted March 17, 2011 I've just re-installed to 1.4 and the installation went through without a problem, but I cant see the front office index page - I'm recieving a 500 error.I've checked the permissions on all the folders stated in the installation instructions and have also checked the memory size in my php ini file which is set at 128MB. The backoffice works fine I can see all the modules in the modules page, and all the images look like they are correct but I cant see the index.php page on my front office.I can navigate to all the other pages by changing the URL, but the homepage won't load.The message I get from firefox when it gives up says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." Is this a bug or a setup problem?I've also checked that there is no re-directs setup on the server and that the Back Office re-direct is set to the root directory (/) where my files are located.Here is my config info in case its a compatability problem:Prestashop Version: 1.4.0.17Server information: Windows NT build 3790 (Windows Server 2003 Standard Edition Service Pack 2) i586Server software Version: Microsoft-IIS/6.0PHP Version: 5.3.5MySQL Version: 5.1.32-community Any help would be appreciated? Link to comment Share on other sites More sharing options...
zaibot Posted March 18, 2011 Share Posted March 18, 2011 I think this is the same issue:http://www.prestashop.com/forums/viewthread/86714/installing_prestashop/installation_of_1_dot_4_dot_0_dot_8_freeze_on_last_step Link to comment Share on other sites More sharing options...
emtstuff Posted March 19, 2011 Share Posted March 19, 2011 Yes same issue but still not solved!!!Whats going on? Link to comment Share on other sites More sharing options...
awyossum Posted March 19, 2011 Share Posted March 19, 2011 I have the same issue. I have successfully installed Prestashop 1.4, but I can't access the homepage (index) of my shop. Link to comment Share on other sites More sharing options...
thx2012 Posted March 22, 2011 Share Posted March 22, 2011 Has anyone resolved this yet?I continue to repeat the same bug after my 3rd time installing!!!! I've tied up a lot of time into this, can we have a developer look into this, or direct us the the resolved thread?I had 1.3.7 working just fine and now the update won't allow me to see the front office... Link to comment Share on other sites More sharing options...
awyossum Posted March 22, 2011 Share Posted March 22, 2011 I don't believe it's been solved. I have the exact same issue. Installed 1.3.7 and it was working like a charm and now with version 1.4, I can't load the front office home page. I am really at a stand still until this issue gets resolved. Link to comment Share on other sites More sharing options...
ntsolutions Posted April 21, 2011 Share Posted April 21, 2011 Me too!! My front office won't load after 1.4 installed. I've tried fresh install but still the same. Interestingly I cuold load any other pages /product.php etc but not index.php. anyone got any answer for this? Link to comment Share on other sites More sharing options...
CorneliusIV Posted April 26, 2011 Share Posted April 26, 2011 Same here.. I just found this post. Thanks mirob for stating this post. I have already spent a little bit of time running through the online debugging suggestions. Hope this is fixed soon! Link to comment Share on other sites More sharing options...
nesh1968 Posted May 14, 2011 Share Posted May 14, 2011 You will have to change the ps_configuration table values manually for ps_shop_domain and ps_shop_domain_ssl. You canuse phpmyadmin to do the same. Link to comment Share on other sites More sharing options...
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