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Prestashop blocks an ip range for no apparent reason

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I am trying to get my shop listed on pricerunner and they tell me that my shop blocks their IP range.

I have geo localization turned off and my host tells me that nothing is blocked on their side.

What can I do?

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ps does not block by IP, when geo location is enabled it does not block by IP but by the resolved country of  IP, or if IP does not resolve at all it will block.  The block  is a 403 or message on front office 'not allowed to sell in your country'

so unless you have other ban IP module or custom .htaccess then I would relook or get a webmaster to look at your hosting.  make sure to check the apahe access log for their ip

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