hurray Posted March 11, 2019 Share Posted March 11, 2019 Hi, Version 1.5.6.2 This morning I was going through my website and found an error. On mail alter module, I have checked Product Availability (Gives the customer the option of receiving a notification when an out-of-stock product is available again). But suddenly this is giving me an error which is being displayed on the product page. Following is the error: ------------- Notice: Undefined index: quan in /home/savdanac/public_html/cache/smarty/compile/87/9e/e7/879ee725fa3cfb1d580be3d886242a16ff32cf72.file.product.tpl.php on line 101 Notice: Trying to get property of non-object in /home/savdanac/public_html/cache/smarty/compile/87/9e/e7/879ee725fa3cfb1d580be3d886242a16ff32cf72.file.product.tpl.php on line 101 -------------------- What is going on here? Link to comment Share on other sites More sharing options...
musicmaster Posted March 13, 2019 Share Posted March 13, 2019 Nobody can help you because we cannot look at your files. The first you should take is to open this cache file and look what is happening at line 101. Then you can open your product.tpl file and find the same code there (the cache is just a processed version of the original). Looking at that code you should have at least some idea of what is going wrong. I don't know your template and its product.tpl file. But it could be that that "quan" index is some typo of you Link to comment Share on other sites More sharing options...
hurray Posted March 13, 2019 Author Share Posted March 13, 2019 Hi Musicmaster, Thank you for your help. I checked the cache file and on line 101 I found this code: <?php if (($_smarty_tpl->tpl_vars['quan']->value==0)){?> Now I don't know which product.tpl file I should check as there seems to be many of them. Link to comment Share on other sites More sharing options...
musicmaster Posted March 13, 2019 Share Posted March 13, 2019 There is only one. /themes/yourtheme/product.tpl Link to comment Share on other sites More sharing options...
hurray Posted March 13, 2019 Author Share Posted March 13, 2019 On mytheme/product.tpl on line 101 this is the code: {if !$priceDisplay || $priceDisplay == 2} Link to comment Share on other sites More sharing options...
musicmaster Posted March 13, 2019 Share Posted March 13, 2019 The cache is a processed version of product.tpl. So the problematic code is there on another line. You need a bit of creative searching. Link to comment Share on other sites More sharing options...
hurray Posted March 13, 2019 Author Share Posted March 13, 2019 I have absolutely no idea what I am looking at. The cache file has 114 line and product.tpl has more than 1200 lines. What is strange is everything was working just fine just a couple of days ago. Now on mail-alert module, I have to uncheck notify me when product becomes available again option, if I don't want this error to show on my webpage. On cache file, from line 101 to the end the code looks like this: <?php if (($_smarty_tpl->tpl_vars['quan']->value==0)){?> <!-- MODULE MailAlerts --> <?php if (isset($_smarty_tpl->tpl_vars['email']->value)&&$_smarty_tpl->tpl_vars['email']->value){?> <input type="text" id="oos_customer_email" name="customer_email" value="<?php echo smartyTranslate(array('s'=>'[email protected]','mod'=>'mailalerts'),$_smarty_tpl);?> " class="mailalerts_oos_email" onclick="clearText();" /><br /> <?php }?> <a href="#" onclick="return addNotification();" id="mailalert_link"><?php echo smartyTranslate(array('s'=>'Notify me when available','mod'=>'mailalerts'),$_smarty_tpl);?> </a> <span id="oos_customer_email_result" style="display:none;"></span> <!-- END : MODULE MailAlerts --> <?php }?><?php }} ?> Link to comment Share on other sites More sharing options...
hurray Posted March 13, 2019 Author Share Posted March 13, 2019 It could not be something related with the server? Link to comment Share on other sites More sharing options...
musicmaster Posted March 13, 2019 Share Posted March 13, 2019 $_smarty_tpl->tpl_vars['quan']->value most likely looks like $quan in your product.tpl One possibility is that something has gone wrong due to a timeout or so and that deleting the fie would be enough to solve the problem. Link to comment Share on other sites More sharing options...
hurray Posted March 13, 2019 Author Share Posted March 13, 2019 There is no $quan anywhere in product.tpl file. So you mean I should delete the file 879ee725fa3cfb1d580be3d886242a16ff32cf72.file.product.tpl.php ? Link to comment Share on other sites More sharing options...
musicmaster Posted March 13, 2019 Share Posted March 13, 2019 2 minutes ago, hurray said: There is no $quan anywhere in product.tpl file. So you mean I should delete the file 879ee725fa3cfb1d580be3d886242a16ff32cf72.file.product.tpl.php ? Then you might search for quan without a dollar. Yes, delete it. You can look further if the problem comes back. Link to comment Share on other sites More sharing options...
hurray Posted March 14, 2019 Author Share Posted March 14, 2019 There is neither "quan" nor "$quan" on product.tpl file. And I deleted the file from the cache and it did not do anything. The error is still there. Please check the attached file. To not get the error I have to uncheck the option on mail alert module. Link to comment Share on other sites More sharing options...
musicmaster Posted March 14, 2019 Share Posted March 14, 2019 Try emptying the whole cache. It looks like it is coming from the module that asks you for an email address when it is not on stock. I don't know your shop. Link to comment Share on other sites More sharing options...
hurray Posted March 14, 2019 Author Share Posted March 14, 2019 My shop is savdana.com Clearning cache many time did not fix it. I have uninstalled and reinstalled Mail Alert module and it still gives an error. Now I checked the back-office and saw a second error. When I ship customer's item I send them an email from back-office. Now it is giving this error: Notice: Undefined index: is_new_for_me in /home/savdanac/public_html/cache/smarty/compile/2e/7b/90/2e7b901eb49a7624bf47670689185100bdeac734.file.view.tpl.php on line 1271 >Notice: Undefined index: is_new_for_me in /home/savdanac/public_html/cache/smarty/compile/2e/7b/90/2e7b901eb49a7624bf47670689185100bdeac734.file.view.tpl.php on line 1272 Could it be related to the server, an email server problem, may be? It's been happening for a week now. Link to comment Share on other sites More sharing options...
hurray Posted March 27, 2019 Author Share Posted March 27, 2019 Hi Musicmaster, You've got any solution for this problem? Link to comment Share on other sites More sharing options...
musicmaster Posted March 27, 2019 Share Posted March 27, 2019 I am really puzzled why you take so long to solve this. When I find such a problem I take some code fragment from the cache and search for it in my website with Astrogrep. Some code may be processed so it may take a few tries. And you have to search the whole site as the text may be elsewhere like with the modules or overrides. This seldom takes me more than half an hour. Link to comment Share on other sites More sharing options...
hurray Posted March 27, 2019 Author Share Posted March 27, 2019 I am not a tech savy so do not know where to start with this. Link to comment Share on other sites More sharing options...
musicmaster Posted March 27, 2019 Share Posted March 27, 2019 4 minutes ago, hurray said: I am not a tech savy so do not know where to start with this. Searching text is not exactly rocket science. But this is something template specific for which someone needs to look at the code. You would need to be very lucky that your problem is seen by someone one the forum who has the same template and experienced the same problem. So you can either ask the provider of the template (or the mail alert module) or hire someone who you then give access to your system so that he can have a look himself. Link to comment Share on other sites More sharing options...
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