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talakar

white page in prestashop

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hi there i get white page in prestashop after log i have this error how can i fix it

 

Fatal error: require(): Failed opening required 'public_html/var/cache/prod/ContainerCgmnbdh/removed-ids.php' (include_path='public_html/vendor/pear/pear_exception:public_html/vendor/pear/console_getopt:public_html/vendor/pear/pear-core-minimal/src:/public_html/vendor/pear/archive_tar:.:/usr/local/lib/php') in public_html/var/cache/prod/ContainerCgmnbdh/appProdProjectContainer.php on line 1125

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Hi,

Does it still happen if you delete cache folder or clear cache from BackOffice?

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no i don't touch anything in folder or any where, today error is change some parameter

 

Fatal error: require(): Failed opening required 'public_html/var/cache/prod/ContainerCgmnbdh/removed-ids.php' (include_path='public_html/vendor/pear/pear_exception:/public_html/vendor/pear/console_getopt:/public_html/vendor/pear/pear-core-minimal/src:/public_html/vendor/pear/archive_tar:.:/usr/local/lib/php') in /public_html/var/cache/prod/ContainerCgmnbdh/appProdProjectContainer.php on line 1126

Edited by talakar
not complete (see edit history)

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Try to rename var/cache to var/cache_old on your server - it will be regenerated with next shop access

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On 3/5/2019 at 4:54 PM, JBW said:

Try to rename var/cache to var/cache_old on your server - it will be regenerated with next shop access

Thank you this solved this problem for me.

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On 3/5/2019 at 5:54 PM, JBW said:

Try to rename var/cache to var/cache_old on your server - it will be regenerated with next shop access

Works for me - PS 1.7.6.5

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