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Allow put your Facebook Live Chat box on your website, visitors can chat with you via Facebook Message.

Banner_Live_chat_590_300_1.png

Allow put your Facebook Live Chat box on your website, visitors can chat with you via Facebook Message.

Demo: https://prestashop-demo.com/facebooklivechat/

For Merchant

  • Easy way to support and keep contact with your customers
  • Support your customers via Facebook Live Chat directly on your website
  • Facebook Messenger has over 800 million active monthly users
  • Free and convenient
  • Features
  • Customer can directly chat on your store as Facebook friends with Facebook account
  • Allows customers to directly Like your Facebook Page on your website
  • Chat with customer from your Facebook account on your computer, tablet or mobile on anywhere
  • Customize text, color header, text color… from Admin’s Dashboard
  • Unlimited Chat History: Facebook will save chat history on your Facebook account and customer’s Facebook, you can review anytime
  • Unlimited bandwidth: User Facebook’s server, so you will never worry about your speed or bandwidth
  • Multiple Chat at the same time
  • Compatible to multiple languages
  • Responsive on Tablet, Mobile
  • Allow choose show/hide windows chat when customer access your website on both of mobile and desktop (optional)
  • Allow customize welcome screen when customer chat on first time

OTHER FEATURES

  • Easy to install, easy to upgrade, just copy to use
  • Friendly and flexible configuration
  • HTML/CSS validation
  • Clean code
  • Cache system…
  • For Customer
  • Contact owner store through Facebook account
  • Save Chat history on Facebook account

Download:

  • Free Download Link:  Download
  • If you have any questions, we are ready to work for help you

Change log

Released version 1.0.11
- update license header to 2020

Edited by tdsoft (see edit history)
  • Like 3

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Thank you for this great plugin. Just installed it and configured. Very powerful tool. I have notices 2 small issues.

1. The grey buuble does not get bigger when I inserted longer greeting text

image.png.005301ade1ea6e69e6c2f041283f1bb5.png

 

2. When I am not logged in on facebook and I press start I have information in English instead of French in this example (the language on Prestashop is set to French). Switching to other languages also show this text in English.

image.png.0d309eb3a721efa5f1b4b14125f0ae5b.png

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  • 2 months later...

Hi, i install on my website for test on local presta and i'am ok for use on my normal website online. Every-think work on presta 1.7.5.1.... In french. Thank a lot for your work and free module. I keep your site in touch for futur. Thank a lot, great job !

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11 hours ago, Tiri said:

Hi, i install on my website for test on local presta and i'am ok for use on my normal website online. Every-think work on presta 1.7.5.1.... In french. Thank a lot for your work and free module. I keep your site in touch for futur. Thank a lot, great job !

Thanks

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  • 2 months later...

HI language automatic get from your prestashop website, but you can change it in source: modules\facebookchat\views\templates\hook\message.tpl

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  • 2 weeks later...
On 2/3/2020 at 9:49 PM, kyripapa said:

Hello and thank you for the module.

It has issues with jquery conflict if you have other modules with fancybox.

Hi, what is your website? How to view your issue?

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On 2/5/2020 at 6:34 AM, tdsoft said:

Hi, what is your website? How to view your issue?

Hello, I will dm you my website and some print screens and details.

 

**EDIT** the devs from the module helped me a lot to configure this.

The solution is given by them if you have a jquery conflict:

In 

ROOT\modules\facebookchat\views\templates\hook\message.tpl

Hi, You can try to open file
ROOT\modules\facebookchat\views\templates\hook\message.tpl

change source block:

if(!window.jQuery)
{
   var script = document.createElement('script');
   script.type = "text/javascript";
   script.src = "{$jquery_path.0|escape:'htmlall':'UTF-8'}";
   document.getElementsByTagName('head')[0].appendChild(script);
   //////
   script = document.createElement('script');
   script.type = "text/javascript";
   script.src = "{$jquery_path.1|escape:'htmlall':'UTF-8'}";
   document.getElementsByTagName('head')[0].appendChild(script); 

}

TO

var script;

 

Edited by kyripapa
Edit the answer to my question (see edit history)

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  • 4 weeks later...

Hello,

 

How can i change language? I know i can translate. But even when i am using Polish language on prestashop, browser etc. he connect to

Quote

//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.6

Where i can change it to

Quote

//connect.facebook.net/pl_PL/sdk.js#xfbml=1&version=v2.6

Cant find proper file.

Edited by jacekgabor (see edit history)

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@jacekgabor

Our module supported multiple languages, SDK of Facebook automatic change language to language of your website

Example: your Prestashop  website is choosed English, it will show English

Code in file: modules\facebookchat\views\templates\hook\message.tpl

Line 49

js.src = "//connect.facebook.net/{$btnLikeLang|escape:'htmlall':'UTF-8'}/sdk.js#xfbml=1&version=v2.5";

 

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Please, there is a conflict using BA Cookie Law Info module.

Both modules use same variable

 $BAEU_rightLinkText2

So when I change text in Cookiw Law Info module, the text will change on Facebook chat module.

 

It looks like you use BA Cookie module, and edited that to facebook live chat module 🙂

Can you please change that ? 

Thanks a lot.

Edited by xbart (see edit history)

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@xbart

You can open 3 file:

  • modules\facebookchat\facebookchat.php
  • modules\facebookchat\views\templates\admin\admin.tpl
  • modules\facebookchat\views\js\admin.js

Change all BAEU_rightLinkText_ to fblivechat_rightLinkText_

Thanks.

 

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  • 4 weeks later...
  • 1 month later...

Hi there! It is not working for me, for some reason no matter what facebook url I set for my store I dont make it work.

I have tried with my page fb id, my fb page name,  url address, address and ID but nothing. 

Please help!

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  • 3 weeks later...
On 5/13/2020 at 11:18 PM, Diego1592 said:

Hi there! It is not working for me, for some reason no matter what facebook url I set for my store I dont make it work.

I have tried with my page fb id, my fb page name,  url address, address and ID but nothing. 

Please help!

Please give us admin + ftp account in private message for this issue

our developer can check it for help you

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  • 1 month later...
14 hours ago, santiagonra said:

Hi guys! Thanks a lot for the module, looks great. I installed it on my site, and it shows, but when I click on it, nothing happens 😕

Configuration.png

Homepage Chat.png

Please give us admin + ftp account in private message for this issue

our developer can check it for help you

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On 7/9/2020 at 6:40 PM, SliderFlash said:

For some it is not for some, does it have to do with Facebook settings?

Yes our module is using Facebook Pixel and it works for FB, Google adwords, google analytics

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  • 1 month later...

Somehow this module is conflicting with revolution slider..

Revolution slider loads fine w/o chat module, but when chat module is enabled, it constantly shows loading icon and sildes are not displayed. 

Same happens on desktop and mobile..

 

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@algisna you can try to remove jquery in our module

Go to: modules\facebookchat\views\templates\hook\message.tpl

remove block code:

if(!window.jQuery)
{
   var script = document.createElement('script');
   script.type = "text/javascript";
   script.src = "{$jquery_path.0|escape:'htmlall':'UTF-8'}";
   document.getElementsByTagName('head')[0].appendChild(script);
   //////
   script = document.createElement('script');
   script.type = "text/javascript";
   script.src = "{$jquery_path.1|escape:'htmlall':'UTF-8'}";
   document.getElementsByTagName('head')[0].appendChild(script); 

}

 

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On 8/19/2020 at 7:00 PM, algisna said:

Hi, seems to work much better now :)   

I need to test it with other browsers, but looks like the problem is solved . 

Thanks :)

Thanks again!

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  • 4 weeks later...
3 hours ago, Fábio Silva said:

i am having the same problem can you help me?

 

Yes,  What is your issue?

Please give us admin + ftp account in private message for this issue

our developer can check it for help you

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@Pilou please read our document, you must setting your Fanpage available for countries, public...

Also if you still get that issue.

Please give us admin + ftp account in private message for this issue

our developer can check it for help you

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  • 3 months later...
  • 2 weeks later...

working fine, thanks for your contribution. it's working fine when send message to page admin.

but i couldn't get page administrator chat reply.

thanks for your co-operation.

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11 hours ago, MostofaBD said:

working fine, thanks for your contribution. it's working fine when send message to page admin.

but i couldn't get page administrator chat reply.

thanks for your co-operation.

Admin can response from your Facebook Fanpage.

Please logged in your Facebook account that has admin permission for your Fanpage. you can see all messages + responsed.

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