[SOLVED] Unable to make translations! - Error 403! /admin1120/index.php Forbidden!

[LusoLux]

Hi!

I'm working on the German and French languages (won't be using English) and need to translate the different modules, categories etc etc...

I'm looking to desperately solve this issue as I'm unable to translate into any language. Every time I want to save my translation I get this error:

Error 403!

/adminXXXX/index.php

Forbidden!

This also happens when I don't do any translations and click directly on "Update Translations".

Have googled for a solution and looked in the forum but haven't found any solution. I've also contacted my host and they can't help. They think it's due to the SQL because of the öüäéèà ... but if that's the case, I'm not the only one having this problem or it should have been solved.

Lots of things have been tried and still no success ... used different browsers, gave 777 permissions ...

Is anyone having the same problem or do you have a solution? Please help. If I'm missing something please let me know.

The shop is running 1.3.7

Looking forward to get some responses as I've been having this issue for a week now and my host nor I can't solve it

Thank you in advance!

Regards

UPDATE:

Problem has been solved. The Error was due to the Apache modsecurity for the admin folder. it must be turned off.

[reinadelmar]

hi
I'm having the same problem and haven't find any solution in the forum.
How do you turn off the modsecurity??
thanks : )

[LusoLux]

Hi,

I haven't done it myself as I'm not hosting my site. ;o) I had to contact my hoster and he took care of it.

Cheers

[pavithra amrut]

Still I am facing the same problem after turning off the apache modsecurity.I am using 1.4.6.2 version .

I am to do front- office translations but the module translations

 

Please help me its urgent.

Thanks in advance :)

[plottkom]

Same problem (v. 1.4.6.2) Hoster: sysprovide.de

 

please help!

[AppleEater]

Confirmed same problem - same solution in PS1.5.6.2

 

In Preferences -> SEO &URL , switch "Disable apache mod security" to "Yes", and the translations saving problem is resolved.

[GS VISION]

I did it (also checked .htaccess to see if it is done) and it still does not work for me. 

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

[FerreireX]

I have the same problem to translate the Modules and i have the version 1.6.0.8.
 
I change the 
Preferences -> SEO &URL , switch "Disable apache mod security" to "Yes"
but still don't work and i change again to 
Preferences -> SEO &URL , switch "Disable apache mod security" to "No".
 
in my .htaccess show this
 

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

isn't suppost to work fine?

 

I'm testing in other page with Prestashop 1.5.3 and have the same problem

Edited July 4, 2014 by FerreireX (see edit history)

[marboo]

How is this topic marked as solved, when there is no solution for our problem?

[FerreireX]

I'm moving for other server and in that server i don't have this problem, after the work is done im moving again for the old server.

[PrestaHeroes USA]

How is this topic marked as solved, when there is no solution for our problem?

 

see original post:

UPDATE:

 

Problem has been solved. The Error was due to the Apache modsecurity for the admin folder. it must be turned off.

 

the reason it's hard to find why something is solved, is because others post on solved with 'similar' issue.  good advice is to open 'your own' topic for best community review.

[[email protected]]

This is not fixed. I have the latest version of prestashop 1.6.1.5 and I still get 403 on translation of modules.

[KatsanKat]

Hi everyone !

 

I've just solved this problem on my side.

I made some translation in french (i'm french) and then BOOM, 403 error just in the index. The other pages worked but not the index.

I've tried to turn off and on the apache's security mod but nothing.

 

But then, i've checked my FTP and there was an “fr” folder at the root of it (i don't know really why).
So, when the url was “www.myWebsite.com/fr/“, it tried to check the folder and the error makes sense. (It apply to other languages obviously)

I have renamed the folder and now it works !

 

I know this is not THE solution but i hope this will help someone  

[xan-martinez]

I'm not an expert at all, but I've solved this problem thanks to my host provider (dinahosting.com - recommended).

They've told me that the problem was because of the apache secury mode. They've made a "bypass" on this concrete rule...

 

I hope this will help someone. ;-)

[Pavlin17]

On hosting settings in fireawall application added an XSS to Switch off security rules

https://prnt.sc/pcdrv9

Look Print Screen ⬆️