mucchina74 Posted November 24, 2018 Share Posted November 24, 2018 Hello! I'm testing the draft of my shop but I get a blank page after the checkout, even if the order is actually properly processed. I've looked into the Firefox console but the only error I can see is: An empty string has been trasmitted to getElementById() translated from Italian But this error is present on every page and I don't think it could be the root cause of the blank page. I'm using version 1.7.4.4 with the default template. The site is: http://www.vonwunster-next.it/vwstore1 ..... Many thanks in advance! Raffaella Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 24, 2018 Share Posted November 24, 2018 Hi, enable PrestaShop debug mode from performance page. This will show the error you are having. Post it here but if you search on that error you may well find solution as we are seldom first to have a particular issue. Link to comment Share on other sites More sharing options...
mucchina74 Posted November 25, 2018 Author Share Posted November 25, 2018 Many thanks Patron for your reply! I get: (1/1) UndefinedFunctionException Attempted to call function "idn_to_ascii" from the global namespace. in Mail.php line 872 Raffaella! Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted November 26, 2018 Share Posted November 26, 2018 If I'm not wrong, This issue is occurring due to php-intl extension. Could you please try to install it, as it is required. Thanks. 1 1 Link to comment Share on other sites More sharing options...
mucchina74 Posted November 26, 2018 Author Share Posted November 26, 2018 Thanks Dinesh for this! It worked fine! Kind regards, Raffaella Link to comment Share on other sites More sharing options...
SVKpneux Posted February 19, 2019 Share Posted February 19, 2019 Hello, Can U help me please? How can I install it? My hosting provider said, that he can do it...thank you...I still have problem with blank page after new registration in FO etc. Link to comment Share on other sites More sharing options...
varkeychen Posted October 1, 2019 Share Posted October 1, 2019 On 11/26/2018 at 11:02 AM, dinesh badrukhiya said: If I'm not wrong, This issue is occurring due to php-intl extension. Could you please try to install it, as it is required. Thanks. You are not wrong, you are right. Thanks a lot. 1 Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted October 1, 2019 Share Posted October 1, 2019 3 hours ago, varkeychen said: You are not wrong, you are right. Thanks a lot. My pleasure! 😄 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted October 2, 2019 Share Posted October 2, 2019 we have in-house module to integrate with rollbar, then you never need to worry about ps debug mode, which unless you can recreate the issue is worthless, sure you can add code based on IP...but still. with rollbar we are able to log php and .js errors/warnings if you would like to try our module for 1.6 or 1.7 PM me. el Link to comment Share on other sites More sharing options...
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