pyrotech Posted September 11, 2018 Share Posted September 11, 2018 When in guest mode and guest adds an item it does not show up in the cart box (top right) Then it shows when refresh page This only happens with guest, it changes with people who are registered. Anyone know solution please Link to comment Share on other sites More sharing options...
pyrotech Posted September 11, 2018 Author Share Posted September 11, 2018 www.worldofshops.co.uk Link to comment Share on other sites More sharing options...
pyrotech Posted September 11, 2018 Author Share Posted September 11, 2018 Hi update sorry this happens with both registered and guest members You are forced to refresh page for number of items in cart to change two customers called me to say they can not add to cart, where infact they have, but its not showing without refresh Link to comment Share on other sites More sharing options...
Knowband Plugins Posted September 12, 2018 Share Posted September 12, 2018 Hi, I believe your website is using PS1.7 while I have noticed that ps1.6 js of the ajax cart module is being used in the front end. (I think you have updated your store from the PS1.6 to PS1.7 recently). I think it might be the cache issue. Kindly un-minify the JS (Also clear the cache & check again). Also, check if Shopping cart module is updated properly OR not. Link to comment Share on other sites More sharing options...
Knowband Plugins Posted September 12, 2018 Share Posted September 12, 2018 I have noticed one more error on your website. While accessing the URL i.e. https://www.worldofshops.co.uk, first time, it's giving me error (Try the same in Incognito window). After refresh, Its working fine. Kindly disable the debug mode to hide this error. Link to comment Share on other sites More sharing options...
pyrotech Posted September 12, 2018 Author Share Posted September 12, 2018 Thanks so far Firstly i can no longer find minify in this version but have tried turning off The conditions in the image attached Tried also resetting cache I also can confirm this was upgraded using 1 click upgrade so no idea how to fix this problem. Using 1 click has caused many problems I turned off debug, i was using it to try to clear other issues like express cache which does not work, and with them they are currently not helping at all. They took money and ran Your assistance is greatly appreciated so that hopefully can be resolved and help others too Link to comment Share on other sites More sharing options...
ps2k11 Posted September 12, 2018 Share Posted September 12, 2018 I have the same problem new install ps 1.7.4.2 shopping cart without ajax have to refresh page this shows that developers dont test the software Link to comment Share on other sites More sharing options...
ksaan Posted September 12, 2018 Share Posted September 12, 2018 Hello, You can report this issue to prestashop by creating a github issue: https://github.com/PrestaShop/PrestaShop/issues/new?template=bug_report.md Link to comment Share on other sites More sharing options...
ps2k11 Posted September 12, 2018 Share Posted September 12, 2018 1 hour ago, ksaan said: Hello, You can report this issue to prestashop by creating a github issue: https://github.com/PrestaShop/PrestaShop/issues/new?template=bug_report.md that usually takes a long time to fix, maybe its better to use another cart that has less bugs. Prestashop dont test their software and when they cant fix a module they remove it and you're stuck with having to buy one Link to comment Share on other sites More sharing options...
Knowband Plugins Posted September 12, 2018 Share Posted September 12, 2018 8 hours ago, pyrotech said: Thanks so far Firstly i can no longer find minify in this version but have tried turning off The conditions in the image attached Tried also resetting cache I also can confirm this was upgraded using 1 click upgrade so no idea how to fix this problem. Using 1 click has caused many problems I turned off debug, i was using it to try to clear other issues like express cache which does not work, and with them they are currently not helping at all. They took money and ran Your assistance is greatly appreciated so that hopefully can be resolved and help others too Yes, I was referring to same. Kindly keep the smart cache for CSS & JS to no. Apart from that, Search ajax cart in Admin -> Modules list & share the screenshot. I need to check the ajax cart module version. In case it's not upgraded, you have to upgrade it manually. Link to comment Share on other sites More sharing options...
pyrotech Posted September 12, 2018 Author Share Posted September 12, 2018 Here is screen shot Link to comment Share on other sites More sharing options...
pyrotech Posted September 12, 2018 Author Share Posted September 12, 2018 SOLVED This was caused by old and new shopping cart being active i turned off v1.62 cart shown above i enabled Shopping cart v2.0.1 - by PrestaShop This resolved the issue fully Thanks to those that helped me with this and i hope this helps others too 1 Link to comment Share on other sites More sharing options...
Knowband Plugins Posted September 12, 2018 Share Posted September 12, 2018 Great Link to comment Share on other sites More sharing options...
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