Always the same customer name

[planetajuguetes]

Hi, I use the Amazon module by common services to import orders from Amazon and a few days ago it started to always import the same name for customers.

Orders and invoices are correctly imported, but Cliente (customer) it is always the same. 

How can i fix it?

 

 

I attach two pics to show it.

[Knowband Plugins]

Have you checked the same with module developer? I think the module developer will provide the correct solution for the same.

As per my understanding, email id in all the orders are same (maybe its coming same from the amazon) that could be the reason for the same.

 

[planetajuguetes]

You are right: email id is the same, but Amazon provides different emails for each customer so I have no clue how to fix that. Module developer has not come back to me yet.

[Knowband Plugins]

Sorry but now you need to check the same with module developer because we are not aware of the code being used in the module.

As per our knowledge, Amazon provides the separate masked email id for each customer so code debugging will be required to fix the same.

 

 

[planetajuguetes]

Solved: it is an option you have to choose under EXPERT MODE. They don't explain it on their manual. In fact, I asked them and they wanted over a 100€ to answer my question.

[Knowband Plugins]

Great