maryam Posted August 13, 2018 Share Posted August 13, 2018 server setup and configuration Apache Version 2.4.34 PHP Version 7.0.30 MySQL Version 10.2.16-MariaDB Architecture x86_64 Operating system linux Max execution time: 30 Upload Max File size: 1024M Memory limit: 1030M PrestaShop version (source) : 1.7.3.3 debug mode report : i'm using debug mode but it shows no error message PHP error logs : at first it showed a symphony error long short description, now it shows no error apache error log : no error javascript console log : no error I installed prestashop 1.7.3.3 and i'm using the classic default theme but i can not add or edit any product. But I can access/edit the other stuffs in the catalog. when i am trying to edit/add getting a msg 'unable to update setting' and the it spin for a long time. i looked from errors it gave at first the error that the short description is too long i changes the max size of the short description to 8000000 it's changed in DB too but same problem, i tried to comment the short description size checking but now it says that the product is saved but when i reload the page the inserted data disapear. Does anyone know how to fixe this issue ? thnx Link to comment Share on other sites More sharing options...
musicmaster Posted August 15, 2018 Share Posted August 15, 2018 Changing the size of short_description is a bit tricky as it may be handled on different places in the code. Try to get things working first in a default setting. And only then experiment with these kind of changes. Link to comment Share on other sites More sharing options...
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