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Guy

Importing Product Error

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Hi Newbie here, I was importing about 500 products at a time. I imported about 1500 and then I went to import another 500, It Validated 100% then it went to install and when it got to 3/500 it  shows Errors occurred: error in a redish box at the top with no other explanations. Then I tried 20 products and it did the same thing.  I got with inmotion hosting they did not see any errors on there side and said it might be on the prestashop side, any help would be appreciated. 

 

Errors occured.png

Edited by Guy (see edit history)

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Hello,

If it was a error in the code, take a look at the “error_log” file in the home directory of your PrestaShop to see if there is a clue.

 

Regards!

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Is the home directory in 1.7.4 in Advanced Parameters / Logs

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Nop, I mean the error_log file (in your files of course), normally at: yourshop.com/error_log

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Ok i'll check that, but I got it to start working I went to Advance Parameters > performance enabled CCC (Combine, Compress and Cache) and cleared Cache and it started importing the product. I just imported 500 products with no errors.

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Hi

I have exactly the same problem
The site is disabled due to this problem.

I hope we find a solution to this ....

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