I can´t to access to admin

[cprince]

When i call my admin page, show the follow error:

SmartyException in smarty_internal_templatebase.php line 129:Unable to load template file '/homepages/0/d747088077/htdocs/PrestaShop/Horaglobos/themes/javascript.tpl' in '/homepages/0/d747088077/htdocs/PrestaShop/Horaglobos/mu19frqzjuniawxv/themes/default/template/controllers/login/header.tpl'

Please help me to solve this error.

[ENS Enterprises]

Please share the access of your shop (PM). It seems to be some cache issue.

Edited August 2, 2018 by ENS Enterprises (see edit history)

[selectshop.at]

@cprince - as for security reasons never share ADMIN access to your page in forum or to persons you don't know.

The error you are having is simply clear. The template cannot be loaded.

1) Try to upload the theme again to your FTP /themes/default/.

2) If this does not work either, than check on FTP if the folder and sub-folders /themes has enough reading/writing rights. This means chmod 0755 at least.

3) Please check also, if your server fulfills min. requirements for to run Prestashop 1.7.: https://www.prestashop.com/forums/topic/633857-server-requirements-for-ps-17/

If these tips don't work, than please add a bug ticket to the forge, by naming there your server settings, like php-version in use, OS version, max_execution_time, max_input_time, memory_limit, prestashop version, etc.