manuel Posted June 26, 2018 Share Posted June 26, 2018 Can anyone help me to fix this problem (Module Knowband - One Page Checkout)? TECHNICAL ERROR:The Request has Failed This problem occurs when confirming the order. Link to comment Share on other sites More sharing options...
Knowband Plugins Posted June 27, 2018 Share Posted June 27, 2018 Hi Manuel, As we already have replied to your ticket that same issue is present on the default checkout as well. This issue is mainly due to server resource limitaion. The server is throwing memory exception due to the which system is showing "Request failed" errors. Kindly refer to the attached screenshot. This issue is not because of the Supercheckout module. We will suggest you to contact your hosting provider to get it resolved. Link to comment Share on other sites More sharing options...
manuel Posted June 27, 2018 Author Share Posted June 27, 2018 Hello, thanks for answering. We have reviewed the server errors and apparently it is not the server's problem...I'd appreciate your help. Link to comment Share on other sites More sharing options...
Hizaky Posted June 29, 2018 Share Posted June 29, 2018 I had the same problem, I could never fix it, so I switched to the one page checkout, I never had any problems with it. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 29, 2018 Share Posted June 29, 2018 we saw same issue on this checkout with this module here: (it still happens) https://scubasupport.nl What kind of server does this module need to run on? Or at least what server changes does developer recommend that others can take back to their hosting provider. for me there must be a way for the module to work on server, where everything else is working....and the problem is more common it appears than maybe reported to developer....good luck Thanks, el Link to comment Share on other sites More sharing options...
Hizaky Posted July 1, 2018 Share Posted July 1, 2018 On 29/6/2018 at 4:22 PM, El Patron said: we saw same issue on this checkout with this module here: (it still happens) https://scubasupport.nl What kind of server does this module need to run on? Or at least what server changes does developer recommend that others can take back to their hosting provider. for me there must be a way for the module to work on server, where everything else is working....and the problem is more common it appears than maybe reported to developer....good luck Thanks, el At first I thought it was a server problem anyway, but then I switched to a dedicated server ,the module worked for a while and it came back with the same problem and I decided to switch. Link to comment Share on other sites More sharing options...
manuel Posted July 3, 2018 Author Share Posted July 3, 2018 On 27/6/2018 at 2:51 AM, Knowband Plugins said: Hi Manuel, As we already have replied to your ticket that same issue is present on the default checkout as well. This issue is mainly due to server resource limitaion. The server is throwing memory exception due to the which system is showing "Request failed" errors. Kindly refer to the attached screenshot. This issue is not because of the Supercheckout module. We will suggest you to contact your hosting provider to get it resolved. hello, some idea of the reason why this problem occurs when changing the server, we have everything the same and everything else works perfectly. Link to comment Share on other sites More sharing options...
soduno Posted August 20, 2019 Share Posted August 20, 2019 In my case, this error is happening in firefox only. No errors on the server. Link to comment Share on other sites More sharing options...
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