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500 server error

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Hola, queria saber como solucionar este error o problema. Y tambien al querer iniciar sesion en el back office me aparece: APC cache has been enabled, but the APC or APCu extension is not available at line 43 in file classes/cache/CacheApc.php.Me contacte con el hosting y me dijo que remplazara un modulo cache:: https://www.prestashop.com/forums/topic/358098-prestashop-v16-on-php-54-with-apc-or-php-55-without-opcache/

pero no se como hacerlo porque uso 1.7 o es lo mismo?

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Me auto-respondo:

el problema era que mi hosting no había habilitado la extensión apcu y apc.

Gracias.

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Muchas gracias..tenia el mismo problema para importar un CSV y lo solucione activando el APCU

Un saludo.

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