Mark Wu Posted October 28, 2010 Share Posted October 28, 2010 Today when I go to back office, i found the "module" tab is not able to access, when I choose it, no module shows, please see attachment pictures, anyone could help?also the "Payment" tab shows nothing, seems not able to access.Other tab no problem, orders, customers are normal, only "module" and "payment" not able to show. Link to comment Share on other sites More sharing options...
Mark Wu Posted October 28, 2010 Author Share Posted October 28, 2010 I attach another picture of "payment" Tab.Please help!"Currencies Taxes Vouchers" under "payment" Tab are OK. only payment not able to access. Link to comment Share on other sites More sharing options...
jhnstcks Posted October 28, 2010 Share Posted October 28, 2010 Have you added a new payment module recently, because it looks like that is causing the problem. Link to comment Share on other sites More sharing options...
Mark Wu Posted October 28, 2010 Author Share Posted October 28, 2010 Have you added a new payment module recently, because it looks like that is causing the problem. No, I did not install any modules recently, what should I do now? delete all the payment modules? Link to comment Share on other sites More sharing options...
jhnstcks Posted October 28, 2010 Share Posted October 28, 2010 Is it just a default installation? Link to comment Share on other sites More sharing options...
rocky Posted October 29, 2010 Share Posted October 29, 2010 Edit config/config.inc.php and temporarily change 'display_errors' from 'off' to 'on'. That will give us an error message instead of a blank page. Link to comment Share on other sites More sharing options...
Mark Wu Posted October 29, 2010 Author Share Posted October 29, 2010 Edit config/config.inc.php and temporarily change 'display_errors' from 'off' to 'on'. That will give us an error message instead of a blank page. Hello Rocky, I did what you said, but still same page.Have good way to solve the problem? now I can not add or remove the modules except delete in FTP. Link to comment Share on other sites More sharing options...
Mark Wu Posted October 29, 2010 Author Share Posted October 29, 2010 Is it just a default installation? my version is 1.2.5 I used for almost 1 year, no problem.Just yesterday have problem. Link to comment Share on other sites More sharing options...
rocky Posted October 29, 2010 Share Posted October 29, 2010 Since no error message is displayed, you can't pinpoint the cause of the problem. Your only option is to delete modules off your server one-by-one starting with the most-recently uploaded until the Modules tab works again. Once it does, you know that the last deleted module is causing the problem. Link to comment Share on other sites More sharing options...
Mark Wu Posted October 30, 2010 Author Share Posted October 30, 2010 Since no error message is displayed, you can't pinpoint the cause of the problem. Your only option is to delete modules off your server one-by-one starting with the most-recently uploaded until the Modules tab works again. Once it does, you know that the last deleted module is causing the problem. Thanks, I will try that and let you know result.I have another questions, I have another website, the homepage I can not open, but I can open back office.When I disable the shop, the homepage is able to open, and hows the shop is Maintenance.When I put my IP into Maintenance IP, the homepage is able to open.When I enable the shop, the homepage is not able to open,Why?? Link to comment Share on other sites More sharing options...
rocky Posted October 30, 2010 Share Posted October 30, 2010 I have no idea. I've never encountered that problem before. Try editing config/config.inc.php and temporarily changing 'display_errors' from 'off' to 'on'. That will let me know whether there is a PHP error. Link to comment Share on other sites More sharing options...
Mark Wu Posted October 30, 2010 Author Share Posted October 30, 2010 I have no idea. I've never encountered that problem before. Try editing config/config.inc.php and temporarily changing 'display_errors' from 'off' to 'on'. That will let me know whether there is a PHP error. Thanks for your suggestion, now I getFatal error: Uncaught XML_Feed_Parser_Exception: Invalid input: this is not valid XML in /home1/public_html/icarecu/modules/blockrss/blockrss.php on line 106 Exception trace# Function Location 0 XML_Feed_Parser->__construct('<br /> <b>Fatal …') /home1/obdresou/public_html/icarecu/modules/blockrss/blockrss.php:106 1 Blockrss->hookLeftColumn(Array) /home1/obdresou/public_html/icarecu/classes/Module.php:421 2 Module::hookExec(Array, Array) /home1/obdresou/public_html/icarecu/header.php:14 3throw new XML_Feed_Parser_Exception('Invalid input: this is not valid XML'); What should I do next?Thanks indeed!! Link to comment Share on other sites More sharing options...
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