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Paypal Order not recored in BACK OFFICE


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Hello,

Please i just got my first order via paypal and the surprise is that i Never received any message in my email nor in the BACK OFFICE, so i never knew there was an order and most probably the customer never got a welcome message or order processing message.

I only found in my paypal email and inside paypal that an order came in, so i am surprised and worried, what could be the problem and how can this be corrected.

I dont want customer to run away if they dont get automated welcome and order status messages.
Please help me.
Richard

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