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Backoffice issue, blank page (See screen)


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The back-office site already worked before ? You made an upgrade ? You cloned your shop to another server/local? Browser Cache deleted ?

The problem is, that css is broken.

1) Regenerate the .htaccess from your back-office.

2) Check on tab "preferences ->  SEO & URL's if  Shop Domain and Base URI are correct set.

3) If your site is a just made upgrade or a clone, so you need to change base URI on database as well.

4) blank page = is a page without content, if you are having such empty page, than you need to activate debug mode: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

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  • 2 years later...

Hello ,

I am sorry to unearth a subject but I am in the same case without finding a solution even with your advice

I have migrated the site from my side and since my back office is in the state described by the author of the post

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