Notice: Undefined index: order_state in AdminCustomers.php on line 236

[Jarred]

I am unable to create orders from my store. A user registers fine, and as soon as the want to process their order, they click on [i confirm my order] and it hangs.

It creates the order under the Customer Page, but nothing appears in the orders tab.

I have checked the rights and the modules are 755.

Emails are also being sent, but not one the order creation.

above the orders section, it shows the error as below

Notice: Undefined index: order_state in %path%\AdminCustomers.php on line 236

how do i check the order_state issue?

[rocky]

It seems one of your order states is missing a name. Check the ps_order_state_lang table and make sure there is a name for every order state in the ps_order_state table.

[Jarred]

1 1 Awaiting cheque payment cheque
2 1 Payment accepted payment
3 1 Preparation in progress preparation
4 1 Shipped shipped
5 1 Delivered
6 1 Canceled order_canceled
7 1 Refund refund
8 1 Payment error payment_error
9 1 On backorder outofstock
10 1 Awaiting bank wire payment bankwire
11 1 Awaiting PayPal payment


id_order_state invoice send_email color unremovable hidden logable delivery
1 0 1 lightblue 1 0 0 0
2 1 1 #DDEEFF 1 0 1 0
3 1 1 #FFDD99 1 0 1 1
4 1 1 #EEDDFF 1 0 1 1
5 1 0 #DDFFAA 1 0 1 1
6 0 1 #DADADA 1 0 0 0
7 1 1 #FFFFBB 1 0 0 0
8 0 1 #FFDFDF 1 0 0 0
9 1 1 #FFD3D3 1 0 0 0
10 0 1 lightblue 1 0 0 0
11 0 0 lightblue 1 0 0 0

[rocky]

That looks fine to me. I don't understand why you are getting the error message. Are you using any third-party payment modules?

[Jarred]

Nope, all standard. cashondelivary and directdeposit

The customers aren't getting mails either, does this process differ from that of the normail mailsend methods?

[Jarred]

Any news? Still struggling with this...