Customers cant order via IE,firefox no problems....

[beatngu]

Hello All
I have a problem,my customers using internet explorer cant order.
There are errors on my page,the product is not beeing added to the shopping cart.
Nothing happens when customers try to add products on IE.

Here is the error code i get,maybe some1 can tell what it can be?
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Fri, 20 Aug 2010 06:55:38 UTC


Message: Unterminated string constant
Line: 18
Char: 35
Code: 0
URI: http://xxxx/product.php?id_product=60


Message: 'baseDir' is undefined
Line: 94
Char: 3
Code: 0
URI: http://xxxx/modules/blockcart/ajax-cart.js


Message: 'baseDir' is undefined
Line: 154
Char: 3
Code: 0
URI: http://xxxx/modules/blockcart/ajax-cart.js

Any 1 have a idea how to fix this fast and easy??????????

Regards Beatngu

[jhnstcks]

Try uninstalling the module block cart, then reinstall it.

I had a similar problem a while back.

Don't forget to clear the smart/compile folder when you have made the change.

[mathmatix]

my customers cant even login with ie ive actually been forced to put a link to firefox/googlechrome in my login page

[beatngu]

Hello
Thanks for the reply.
I tryed to reinstall the block cart but still no luck.
Not sure if i cleared the smart/complier folder,can you please tell me where i can find it?

After i unistalled the block cart i got less errors on my page,but still this error tho in IE:
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Sun, 22 Aug 2010 08:03:22 UTC


Message: Unterminated string constant
Line: 18
Char: 35
Code: 0
URI: http://my-website.com/

Any 1 know a answer for my 2 errors?
Firefox has no errors on the page what so ever,its just this crappy IE.

Regards Beatngu

[jinxx]

I have same problem. I have no logs from my PHP provider but I should post my versions.

Prestashop 1.2.5.0, but I use some old theme (I must check older theme in presta admin)
User browser: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

And definitely user can't put goods in the basket.

I have IE8 on Win7 64bit and with me its working. I must figure it out. I think that progress 'll be this:

1) merge presta 1.2.5.0 theme /js javascripts to this old one which I use.
2) if it will not work, I must upgrade to 1.3.x version of prestashop (with theme also). I must do it anyway sometimes.
3) upgrade jquery itself.

Hello
Thanks for the reply.
I tryed to reinstall the block cart but still no luck.
Not sure if i cleared the smart/complier folder,can you please tell me where i can find it?

After i unistalled the block cart i got less errors on my page,but still this error tho in IE:
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Sun, 22 Aug 2010 08:03:22 UTC


Message: Unterminated string constant
Line: 18
Char: 35
Code: 0
URI: http://my-website.com/

Any 1 know a answer for my 2 errors?
Firefox has no errors on the page what so ever,its just this crappy IE.

Regards Beatngu

[Uniekeiphone]

Have you solved the problem? I have the same problem, if i put something in my basket he will trow it out when you click on pay or see basket. I can't find the problem.