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Order Error Issue

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Hi,

When clicking the checkout button, the system allows you to create an account but them when you click to checkout it goes to a blank white screen. I am running PS 1.4.2.5  and I dont want to upgrade because I have numerous customization. Does anyone know what the error is due to when the order process goes to a blank white screen like this? I need to get this fixed as I am losing sales left and right.

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When you have a blank screen or a 500 error you should start switching on development mode. That will result in an error message that tells you what caused the error:

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

Did you try cleaning the cache?

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